Tag Archives: RightStar

Report from Engage 2016

Posted on September 12, 2016 by

By Dick Stark BMC’s annual user group conference, Engage, wound down last Friday in Las Vegas. Attendance was up this year by 10% with more than 2000 customers, partners, and BMC employees in attendance. RightStar had good booth traffic, and … Continue reading →

Posted in DevOps, Digital Engerprise Management (DEM, ITSM, Remedy, RightStar, Uncategorized | Tagged , , , , , , | Leave a comment

Remedyforce Summer 16 Update

Posted on July 27, 2016 by

By Dick Stark Last Tuesday, RightStar hosted a Webinar, “What’s New in BMC Remedyforce Summer 16.” Remedyforce just keeps providing more value. One perfect example is that agentless discovery is now part of Remedyforce The new release of Remedyforce allows … Continue reading →

Posted in BMC, Business Management, Digital Engerprise Management (DEM, ITSM, RemedyForce, RightStar, Uncategorized | Tagged , , , , , , | Leave a comment

A Tale of Two Service Catalogs

Posted on June 22, 2016 by

By Dick Stark Last week RightStar presented a webinar, “How to Create a Service Catalog using Best Practices.” At the beginning of the webinar I briefly described two recent customer service catalog go lives. Both were highly successful and deserve … Continue reading →

Posted in BMC, Business Management, Remedy, RightStar, Uncategorized | Tagged , , , , , , , , , , , | Leave a comment

Report from BMC’s Sales Kick-Off Meeting

Posted on April 19, 2016 by

  By Dick Stark BMC began its FY17 on April 1 and held its annual sales kick-off meeting last week in Las Vegas. It was a great start to BMC’s new fiscal year. CEO Bob Beauchamp opened with a “state … Continue reading →

Posted in BMC, Digital Engerprise Management (DEM, Remedy, RightStar | Tagged , , , , , | Leave a comment

DevOps is the Bimodal Bridge

Posted on February 22, 2016 by

By Dick Stark Last week bmc emailed its customer base a Gartner Reprint entitled, DevOps is the Bimodal Bridge. Like ITIL of ten years ago, DevOps is starting to get a lot of attention and Gartner customers are asking what … Continue reading →

Posted in Atlassian, DevOps, ITSM, Uncategorized | Tagged , , , , , , , , | 2 Comments

Report form BMC’s Exchange Federal

Posted on February 9, 2016 by

BMC’s annual Federal user group conference, Exchange, was held last Tuesday at the Ronald Regan Building in Washington, DC. Attendance was up this year with approximately 400 customers, partners, and BMC employees in attendance. In the afternoon we presented, The … Continue reading →

Posted in BMC, Business Management, RightStar, Technology Trends, Uncategorized | Tagged , , , , , , , , , , | Leave a comment

Overcome ITSM Adoption Challenges

Posted on September 1, 2015 by

By Dick Stark We are currently working with a RightStar customer to help re-engineer their FootPrints system to make it better. And last Wednesday, I interviewed a Remedy consultant working at a government account.. When I asked about their ITSM … Continue reading →

Posted in Business Management, FootPrints, ITIL, ITSM, Remedy, RemedyForce, RightStar, Technology Trends, Uncategorized | Tagged , , , , , , , , , | Leave a comment