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Category Archives: Technology Trends
RightStar Win BMC North American Partner of the Year Award
By Dick Stark BMC began its FY23 on April 1 and held its annual sales kick-off (SKO) America meeting live in Las Vegas a week ago. I’m thrilled to report that BMC awarded RightStar both the North American and DSOM … Continue reading
Posted in BMC, Digital Engerprise Management (DEM, ITIL, Uncategorized
Tagged BMC, Helix ITSM
1 Comment
RightStar, Powered Now by XTIVIA
On November 20, we announced that RightStar was acquired by XTIVIA, a company like RightStar except bigger. I’ll stay on for a minimum of three years running XTIVIA’s RightStar business unit. Not much is changing. RightStar will remain as a … Continue reading
Introduction to BMC Helix Monitor
By Dick Stark Last Wednesday, RightStar presented a webinar, “Introduction to BMC Helix Monitor,” led by BMC’s Mike Bell. Mike discussed BMC’s new SaaS based solution that combines broad monitoring and event management capabilities with a containerized microservices architecture. What’s … Continue reading
Posted in BMC, Business Management, Digital Engerprise Management (DEM, Remedy
Tagged BMC DSOM, BMC Helix, BMC Helix ITSM, BMC Helix Monitor, DSOM, ITOM, Tesla Outage, TrueSight
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BMC Helix Cloud Migrations
By Dick Stark Several weeks ago, BMC’s Joel Jacks presented a Helix cloud migration partner webinar. Joel discussed how current Remedy customers can efficiently migrate from their current Helix on-prem version into the cloud. This is a major focus for … Continue reading
Posted in BMC, Business Management, ITSM, Remedy, Uncategorized
Tagged BMC Helix, Helix Cloud Migrations
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Upstream
By Dick Stark I took a few days off last week to visit family and started Dan Heath’s latest book, Upstream,I’m a Chip and Dan Heath fan, having previously read Switch (how to change things when change is hard) and Made to Stick (about … Continue reading
Getting Agile to Scale in the Public Sector
By Dick Stark A coworker just forwarded me an article, “Getting to Agile at Scale in the Public Sector.” Written by six Directors/Partners from the Boston Consulting Group (BCG), the article focused on the drivers and progress Agile has made … Continue reading
Posted in Atlassian, Business Management, DevOps, RightStar
Tagged Agile Coaching, Agile Enablers, Agile Practices, Confluence, JIRA, Jira Align, Scaled Agile
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Report from the ATARC Virtual Summit
By Dick Stark Last Thursday RightStar exhibited at the ATARC virtual summit: “The Role of Emerging Technology in the Federal Emergency Response.” We offered a free Agility Assessment from Agility Health, information about Jira Align, and new content around project … Continue reading
The Unicorn Project, Part 3
By Dick Stark In case you missed my previous blog articles, Part 1 of the Unicorn Project reviewed the early failures of “Phoenix” from the Dev rather than the Ops perspective. (Remember the Phoenix Project is Gene Kim’s prior book … Continue reading
Report from Atlassian’s Virtual Summit
By Dick Stark and Alan Reynolds Instead of a live Las Vegas Atlassian Summit, Atlassian hosted a virtual event April 1 and 2. Although it is not clear how many showed up, Atlassin reported that more than 25.000 registered for … Continue reading