Category Archives: Technology Trends

The Unicorn Project, Part 3

Posted on April 23, 2020 by

By Dick Stark In case you missed my previous blog articles, Part 1 of the Unicorn Project reviewed the early failures of “Phoenix” from the Dev rather than the Ops perspective. (Remember the Phoenix Project is Gene Kim’s prior book … Continue reading →

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Report from Atlassian’s Virtual Summit

Posted on April 13, 2020 by

By Dick Stark and Alan Reynolds Instead of a live Las Vegas Atlassian Summit, Atlassian hosted a virtual event April 1 and 2. Although it is not clear how many showed up, Atlassin reported that more than 25.000 registered for … Continue reading →

Posted in Atlassian, Business Management, DevOps, Digital Engerprise Management (DEM, ITSM, RightStar | Tagged , , , , , | Leave a comment

The Unicorn Project, Part 2

Posted on March 31, 2020 by

By Dick Stark To refresh, Part 1 of the Unicorn Project reviewed the early failures of “Phoenix” from the Dev rather than the Ops perspective. Here the main character is Maxine, a very successful architect/developer who has just been “exiled” … Continue reading →

Posted in Atlassian, Business Management, DevOps, Digital Engerprise Management (DEM, Uncategorized | Tagged , , | Leave a comment

Agile Change Management

Posted on December 9, 2019 by

By Dick Stark Last Week, RightStar emailed its customer base a Forrester Report, “Change Management: Let’s Get Back to Basics,” by Forrester Analyst Charles Betz. Given the focus on Agile and Continuous Deployment, Change is not the Change Management of … Continue reading →

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Report from the Tampa BMC Helix Remedyforce User Group Meeting

Posted on October 7, 2019 by

By Dick Stark Last Thursday I attended the BMC Helix Remedyforce (Rf) User Group Meeting held at the BMC Tampa office. This is one a series of Rf user groups that BMC is hosting (the previous meeting was held in … Continue reading →

Posted in BMC, Business Management, Digital Engerprise Management (DEM, ITIL, ITSM, RemedyForce, RightStar, Uncategorized | Tagged , , , , | Leave a comment

Report from BMC Helix Immersion Days

Posted on September 23, 2019 by

By Dick Stark Last week, I attended (and RightStar helped sponsor), the BMC Helix Immersion Days Conference in Santa Clara, California, near BMC’s Helix Office. BMC is now back in the annual BMC user conference business.  The result was more … Continue reading →

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The 2019 Gartner Magic Quadrant for ITSM

Posted on September 17, 2019 by

By Dick Stark Earlier this month, Gartner released its annual Gartner Magic Quadrant for IT Service Management Tools 2019 and its companion piece, Critical Capabilities.  In the Magic Quadrant, BMC Remedy (now Helix) has remained in IT’s holiest of holy … Continue reading →

Posted in BMC, Business Management, Digital Engerprise Management (DEM, ITSM, ServiceNow, Uncategorized | Tagged , , , | Leave a comment