Monthly Archives: May 2013

ScanStar Breaks New Ground

Posted on May 20, 2013 by

By Brett Winston Q. What new barcode solution offers an innovative and cost effective way for FootPrints and Remedyforce users to receive, inventory, and reconcile discoverable and non-discoverable configuration items? A. ScanStar, RightStar’s second-generation barcode product for the BMC SMB … Continue reading →

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RightAnswers vs. Google

Posted on May 12, 2013 by

By Dick Stark On Thursday, RightStar and RightAnswers hosted a webinar, Search Engines vs. Knowledge Management, the Case for KM. To some extent, RightAnswers competes with Google both from a user and support agent perspective.  Really, who hasn’t used Google … Continue reading →

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The New Digital Age

Posted on May 9, 2013 by

By Dick Stark “I just want to say one word to you. Just one word: Plastics.” –Career advice given to Dustin Hoffman in the movie, “The Graduate” If Ben Braddock (played by Dustin Hoffman) were to graduate in 2013 instead … Continue reading →

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