Monthly Archives: February 2012

Building a CMDB at NYHHC

By Dick Stark I attended a CMDB session at BMC’s Public Sector Forum two weeks ago hosted by Mark Settle, BMC CIO, and Michael Keil, Assistant Vice President, IT Service Management, NY Health and Hospital Corporation (NYHHC), the largest municipal … Continue reading

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itSMF Speaker Summary: Automate, Consolidate, Simplify

By Dick Stark Last Thursday I attended the itSMF National Capital Local Interest Group meeing in Washington DC. Mike Brown, Director of the Information Technology Services Office at the Department of Homeland Security (DHS) told the group of service management professionals, … Continue reading

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RightStar at the 2012 BMC Public Sector Forum

By Dick Stark BMC held its annual Public Sector Forum on Wednesday at the Ronald Reagan Center in Washington DC. Chris Wallace, current host of Fox News Sunday and the afternoon keynote speaker, provided a good change of pace to the … Continue reading

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BMC’s Move to the Mid-Market: What Does it Mean for RightStar?

By Dick Stark Last Monday, BMC announced its intention to acquire Numara Software, maker of FootPrints and Track-IT! for approximately $300M. This gives BMC a 40% market share in the service management space and provides BMC with a full product offering … Continue reading

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