Monthly Archives: June 2012

RightStar’s PKI Solution

By Dick Stark You arrive at work to begin the day and logon to Windows using your CAC card.  But before you can get into Remedy you enter a password and hope that password didn’t change the day before.  Later, … Continue reading

Posted in BMC, ITSM, Remedy | Tagged , , , , | 1 Comment

The End of Your Service Help Desk

By Dick Stark Network World reported last Wednesday from the Gartner Infrastructure & Operations Management Summit on Gartner’s “top 10” list of the most significant emerging trends that will impact data centers and information technology used by businesses and government … Continue reading

Posted in BMC, ITSM, RightStar, Technology Trends | Tagged , , , , , , | 1 Comment