Monthly Archives: June 2014

RightStar is the Value

By Dick Stark “The value used to be in the products and services. With products and services commoditized, the seller becomes the value.  This is a massive shift.” —Mike Schultz and John Doerr, Insight Selling How does RightStar show value?  … Continue reading

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2014 BMC Partner Forum Summary

By Dick Stark I attended BMC’s Partner Forum last week in Houston.  It was an upbeat event as BMC continues to perform very well and is starting to make significant ITSM product improvements in its fight against ServiceNow.  What follows … Continue reading

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Remedyforce: Driving Greater Cost Efficiency

By Dick Stark I’ve been in the ITSM business since co-founding Evergreen Systems in 1997.  Back then, Evergreen sold and supported a mid-market toolset, DP Umbrella, which eventually begat McAfee Help Desk which begat Magic, which finally became BMC Service … Continue reading

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