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Category Archives: RemedyForce
Report from the Tampa BMC Helix Remedyforce User Group Meeting
By Dick Stark Last Thursday I attended the BMC Helix Remedyforce (Rf) User Group Meeting held at the BMC Tampa office. This is one a series of Rf user groups that BMC is hosting (the previous meeting was held in … Continue reading
Enable Blind Spot Detection with BCM
By Dick Stark Last week RightStar presented a live webcast, “Securing Your IT Assets Using BCM.” We discussed how BMC Client Management (BCM) can help easily secure your technology endpoints, maintain software compliance, and keep data safe from outages and … Continue reading
Posted in BMC, Digital Engerprise Management (DEM, FootPrints, ITSM, RemedyForce, Uncategorized
Tagged BCM, Blind Spot Detection, SCAP, Securing your IT Assets
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BMC DSM 2017 Update
By Dick Stark BMC recently held two webinars. The first, BMC Client Management Integration with MyIT and Smart IT, and the second, Digital Service Management (DSM) given by Nayaki Nayyar, President, DSM at BMC. Both provided an excellent update of … Continue reading
10 Ways to Get More from BMC Remedyforce
By Dick Stark Last Wednesday, RightStar hosted a Webinar, “10 Ways to Get More from BMC Remedyforce.” RightStar’s Remedyforce business, business is going strong and other new orders are on the way, with several similar orders forecasted to book by … Continue reading
Posted in BMC, RemedyForce, RightStar, Uncategorized
Tagged Remedyforce, remedyforce administration, Remedyforce Winter 17
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Remedyforce Summer 16 Update
By Dick Stark Last Tuesday, RightStar hosted a Webinar, “What’s New in BMC Remedyforce Summer 16.” Remedyforce just keeps providing more value. One perfect example is that agentless discovery is now part of Remedyforce The new release of Remedyforce allows … Continue reading
Overcome ITSM Adoption Challenges
By Dick Stark We are currently working with a RightStar customer to help re-engineer their FootPrints system to make it better. And last Wednesday, I interviewed a Remedy consultant working at a government account.. When I asked about their ITSM … Continue reading
Remedyforce Spring 15 Update
By Dick Stark On Thursday, RightStar hosted a RightStar webinar, “See What’s New in BMC Remedyforce Spring 15.” Remedyforce continues to improve and BMC is making it much easier and quicker for its customers to upgrade. Because of competition Remedyforce … Continue reading
Posted in BMC, ITSM, RemedyForce
Tagged cmdb, Remedyforce, Remedyforce Spring 15, SRD
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LInking ITSM to Business Value and Maturity
By Dick Stark RightStar just finished an internal project aimed at determining customer value—what processes have been enabled or improved using ITSM tools and is that improvement measurable in terms of improved efficiencies or reduction in the overall cost of … Continue reading
Posted in Business Management, FootPrints, Remedy, RemedyForce
Tagged Business Value, FootPrints, Gartner, ITIL, ITSM, ITSMUF, Remedy, Remedyforce
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Remedyforce Winter 15 Update
By Dick Stark On Thursday February 12, RightStar hosted a Webinar, “See What’s New in BMC Remedyforce Winter 15.” Remedyforce continues to improve and BMC is making it much easier and quicker for its customers to upgrade. Because of competition … Continue reading
Posted in Business Management, RemedyForce
Tagged BMC, Chat, Remedy, Remedyforce, Remedyforce Chat, Remedyforce Winter 15
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