Category Archives: RemedyForce

RemedyForce related articles.

Report from the Tampa BMC Helix Remedyforce User Group Meeting

By Dick Stark Last Thursday I attended the BMC Helix Remedyforce (Rf) User Group Meeting held at the BMC Tampa office. This is one a series of Rf user groups that BMC is hosting (the previous meeting was held in … Continue reading

Posted in BMC, Business Management, Digital Engerprise Management (DEM, ITIL, ITSM, RemedyForce, RightStar, Uncategorized | Tagged , , , , | Leave a comment

New ScanStar is On a Roll

By Dick Stark Last week we received an order from a state agency for Jira Core, Jira Service Desk, Confluence, Insight, implementation services and ScanStar. It was the culmination of a sales process that included a RightStar advisory assessment to … Continue reading

Posted in Atlassian, BMC, Business Management, FootPrints, Remedy, RemedyForce, RightStar, ScanStar, Uncategorized | Tagged , , , , , , , , | Leave a comment

Enable Blind Spot Detection with BCM

By Dick Stark Last week RightStar presented a live webcast, “Securing Your IT Assets Using BCM.” We discussed how BMC Client Management (BCM) can help easily secure your technology endpoints, maintain software compliance, and keep data safe from outages and … Continue reading

Posted in BMC, Digital Engerprise Management (DEM, FootPrints, ITSM, RemedyForce, Uncategorized | Tagged , , , | Leave a comment

BMC DSM 2017 Update

By Dick Stark BMC recently held two webinars. The first, BMC Client Management Integration with MyIT and Smart IT, and the second, Digital Service Management (DSM) given by Nayaki Nayyar, President, DSM at BMC. Both provided an excellent update of … Continue reading

Posted in Digital Engerprise Management (DEM, FootPrints, Remedy, RemedyForce, RightStar, Uncategorized | Tagged , , | Leave a comment

10 Ways to Get More from BMC Remedyforce

By Dick Stark Last  Wednesday, RightStar hosted a Webinar, “10 Ways to Get More from BMC Remedyforce.” RightStar’s Remedyforce business, business is going strong and other new orders are on the way, with several similar orders forecasted to book by … Continue reading

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Remedyforce Summer 16 Update

By Dick Stark Last Tuesday, RightStar hosted a Webinar, “What’s New in BMC Remedyforce Summer 16.” Remedyforce just keeps providing more value. One perfect example is that agentless discovery is now part of Remedyforce The new release of Remedyforce allows … Continue reading

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Overcome ITSM Adoption Challenges

By Dick Stark We are currently working with a RightStar customer to help re-engineer their FootPrints system to make it better. And last Wednesday, I interviewed a Remedy consultant working at a government account.. When I asked about their ITSM … Continue reading

Posted in Business Management, FootPrints, ITIL, ITSM, Remedy, RemedyForce, RightStar, Technology Trends, Uncategorized | Tagged , , , , , , , , , | Leave a comment