Tag Archives: BMC Client Management

Report from the Tampa BMC Helix Remedyforce User Group Meeting

Posted on October 7, 2019 by

By Dick Stark Last Thursday I attended the BMC Helix Remedyforce (Rf) User Group Meeting held at the BMC Tampa office. This is one a series of Rf user groups that BMC is hosting (the previous meeting was held in … Continue reading →

Posted in BMC, Business Management, Digital Engerprise Management (DEM, ITIL, ITSM, RemedyForce, RightStar, Uncategorized | Tagged , , , , | Leave a comment

New ScanStar is On a Roll

Posted on March 11, 2019 by

By Dick Stark Last week we received an order from a state agency for Jira Core, Jira Service Desk, Confluence, Insight, implementation services and ScanStar. It was the culmination of a sales process that included a RightStar advisory assessment to … Continue reading →

Posted in Atlassian, BMC, Business Management, FootPrints, Remedy, RemedyForce, RightStar, ScanStar, Uncategorized | Tagged , , , , , , , , | Leave a comment

The New ScanStar is Here!

Posted on July 30, 2018 by

By Dick Stark Last week we visited a local DOD customer where we were wrapping up a FootPrints/Client Management implementation. The customer asked about ScanStar and before we left asked for a quote. We didn’t even have to sell! Here’s … Continue reading →

Posted in Atlassian, BMC, DevOps, RightStar, ScanStar, Uncategorized | Tagged , , , , , , , | Leave a comment

FootPrints 12: Four Years Later

Posted on June 26, 2018 by

By Dick Stark Just over four years ago RightStar hosted its first FootPrints 12 webinar with much fanfare and excitement. FootPrints 12 remains a solid BMC ITSM product offering with plenty of customer success stories. Last week I visited a … Continue reading →

Posted in BMC, Business Management, Digital Engerprise Management (DEM, FootPrints, RightStar, Uncategorized | Tagged , , , , , | Leave a comment

Report from Engage 2015

Posted on September 16, 2015 by

By Dick Stark BMC’s annual user group conference, Engage, wound down last Friday in Las Vegas. Attendance was up this year by 15% with more than 2000 customers, partners, and BMC employees in attendance. Nancy Donnelly and I presented: Remedyforce, … Continue reading →

Posted in BMC, Digital Engerprise Management (DEM, ServiceNow | Tagged , , , , , , , , , | Leave a comment