Monthly Archives: April 2013

I’m All-In!

Posted on April 28, 2013 by dick1stark

By Dick Stark “We are the Viet Cong. We are going to march 50 miles in truck tire sandals on a bowl of rice, and we’ll sleep in a tree and get up the next morning and do it again. … Continue reading →

Posted in BMC, FootPrints, ITSM, Remedy, RemedyForce | Tagged , , , , , , | 1 Comment

MyIT: Empowering Your End-Users

Posted on April 22, 2013 by dick1stark

By Dick Stark “I’d rather not try our help desk.  I can get what I want from Google.” Sound familiar?  A customer confided this to me after attempting to access her service desk’s automated knowledge base. Oftentimes, the experience that … Continue reading →

Posted in BMC, FootPrints, ITSM, Remedy, RemedyForce | Tagged , , , , , , | 1 Comment

Masters Running: It’s all Downhill from Here

Posted on April 13, 2013 by dick1stark

By Dick Stark “If you had to pick one thing to make people healthier as they age, it would be aerobic exercise.” – James Fries, MD, Stanford University School of Medicine The annual Cherry Blossom Ten Mile Run was run … Continue reading →

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Connect to Your Customers in a Whole New Way

Posted on April 9, 2013 by dick1stark

By Dick Stark Last week, I attended a salesforce seminar in Washington DC, Connect to Your Customers in a Whole New Way.  The keynote speaker was  Mark Benioff, Chairman and CEO, salesforce.com. It was a standing room only affair– think … Continue reading →

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