Monthly Archives: May 2014

Why FootPrints v12 Will be a Real Hit

By Dick Stark Last Thursday RightStar hosted a BMC Foot-Prints/Service Core v12 Webinar for a large group of SDE, Remedy, FootPrints, and Track-It customers and prospects.  One of the participants emailed, “I’m loving the Footprints 12 demo.   Thoroughly impressed!  You … Continue reading

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Making Masterful Presentations

By Dick Stark Excellent presentation skills are essential for almost all of us. Whether you are in Sales or Operations, a single presentation may determine whether or not your organization wins a new job, or whether you kick off a … Continue reading

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New Optimism for the ITSM Space

“A rising tide lifts all the boats. And a partnership, by definition, serves both parties…” —-John F. Kennedy By Dick Stark I have three good reasons why I’m more optimistic about the ITSM space than ever before.:  (1) BMC is … Continue reading

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The Great Debate: SaaS vs. On-Premise

By Dick Stark RightStar’s eighth annual customer appreciation cruise, held Thursday on the Potomac River in Washington, D.C., drew a large crowd. Stewart Ainsworth, CTO of BMC Federal moderated a panel discussion on SaaS vs. On-Premise, BMC’s  Carrie Anne Mosley, … Continue reading

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