Monthly Archives: December 2010

Three Customer Stories

 I had the opportunity to introduce several BMC speakers at the CSC 2010 Transformation Conference held last week in Crystal City.  This is an annual partner conference to promote and review CSC’s Transportation Security Agency multibillion dollar ITIP contract.  BMC … Continue reading

Posted in Business Management, RightStar | Leave a comment

Adding Value to Your Service Desk

As a result of the economic slowdown, many IT organizations have seen their budgets drop by as much as twenty percent, with the overused mantra of “do more with less,” continuing to ring loudly in the halls. Oftentimes the service … Continue reading

Posted in ITSM, Technology Trends | Leave a comment

The 25 Sales Habits of Highly Successful Salespeople

Note: The following was published yesterday in RightStar’s employee newsletter, The Weekly Star. At RightStar we are all in sales. We may not all be on a commission plan, but we all share responsibility for business development from both new … Continue reading

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