Monthly Archives: June 2015

Remedyforce Spring 15 Update

By Dick Stark On Thursday, RightStar hosted a RightStar webinar, “See What’s New in BMC Remedyforce Spring 15.” Remedyforce continues to improve and BMC is making it much easier and quicker for its customers to upgrade.  Because of competition Remedyforce … Continue reading

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What in the World is Control-M?

By Dick Stark On Wednesday, BMC held a Control-M training session for the RightStar Federal team. The objective was to educate us about Workload Automation (WLA) and BMC’s Control-M, and to demonstrate the value that WLA offers customers.  Although RightStar … Continue reading

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Metrics Matter

By Dick Stark If you want to find more oil, you drill more wells. If you want to secure more sales leads, you make more calls.  If you want to improve customer satisfaction and lower the overall cost of service … Continue reading

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