Monthly Archives: September 2012

Mobile Device Madness

By Dick Stark In case you missed it, Friday was the official release date of Apple’s new iPhone 5.  Apple has sold 244 million iPhones since 2006 and figures on selling 10 million new iPhones over the next several days. … Continue reading

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What Customers Really Think about Sales and Marketing

By Dick Stark Last week I tuned into an IDC webinar, “The IT Buyer Speaks: What Do Customers Really Think about Your Marketing Techniques and Sales Teams.” I was interested because we spend nearly as much time on sales and … Continue reading

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Gartner’s New ITSSM Magic Quadrant

By Dick Stark In November 2010, BMC climbed to the top of the mountain, the pinnacle of IT’s holiest of holy places, the upper right corner of the IT Service Desk Gartner Magic Quadrant.  And when they looked around, they … Continue reading

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