Monthly Archives: February 2013

Unreasonable Customer Service

By Dick Stark “I believe that the level of priority and the amount of passion and emphasis that must be put towards the customer experience must be, in a word, unreasonable.  It must be excessive.  It must go beyond the … Continue reading

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To Sell is Human

By Dick Stark I finished Daniel Pink’s new book, To Sell is Hunan, right before our annual sales kick-off, as I was eager to report on any new information and to help jump start our sales team for 2013.  I’ve … Continue reading

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