About me

RightStar is an ITSM/ITIL and Dev/Ops Lean-Agile Portfolio Management consultancy and BMC, Nlyte, and Atlassian Solution Provider.  We provide best-in-class ESM/ITSM implementation through consulting focused on configuration, integration and training. We also provide Agile coaching and DevOps and Application Lifecycle Management consulting and advisory services. As an Atlassian partner, we bring a wealth of knowledge on implementations and strategies around the Atlassian tools suite such as Jira and Confluence. Additionally, we offer Jira Align process consulting to portfolio and program managers to help organizations realize value from Lean-Agile at Scale transformations.

Since founding RightStar in 2003, RightStar has made the INC 5000 list four times. In 2011, RightStar was awarded the prestigious National Capital Business Ethics Award (NCBEA) by the Society of Financial Service Professionals based upon RightStar’s foundation of honesty, ethics, and integrity. And in 2014, RightStar was selected by Forrester Research as one of 13 North American companies profiled in its ITSM Consultancy Wave Report. In 2019, BMC selected RightStar as its DSM North American Partner of the Year for its sales and partnership excellence. Finally, in November 2020, RightStar was acquired by XTIVIA, an innovative IT Solutions Provider. We remain an independent entity.

Dick is a graduate of Stanford University and a Project Management Professional (PMP).

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