Monthly Archives: October 2012

BSM’s Value Proposition

By Dick Stark RightStar’s mission is to be our client’s expert advisor in the Business Service Management (BSM) space.  Additionally, it’s to return value back to our clients in terms of the investment they make in BSM products and services.  … Continue reading

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RightStar Ethics Award: 1 Year Later

By Dick Stark RightStar applied for the National Capital Business Ethics Award (NCBEA) more than two years ago.  This is an annual award presented by the National Capital Chapter of the Society of Financial Service Professionals. The winners are companies … Continue reading

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BMC’s ITSM Launch Event

By Dick Stark Are you ready for a revolution? This is an opportunity for solutions that will revitalize the ITSM space, help IT be more relevant, and get people excited again about what’s possible. So proclaimed Paul Avenant, President of … Continue reading

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End-User Experience Management

By Dick Stark You’re making a purchase over the web and experience a significant delay… Should you stick it out or go to a competitor’s website? That is the question that BMC’s End User Experience Management (EUEM) guarantees that your … Continue reading

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