Monthly Archives: May 2018

Organization Agility with Jira Service Desk

I attended a local itSMF meet-up last week that focused not just on ITIL, but on DevOps concepts like organizational agility, collaboration, experimentation, and flexibility. DevOps is a discipline that is all about speed, faster time to market, real sense of … Continue reading

Posted in Atlassian, DevOps, ITIL, RightStar, Uncategorized | Tagged , , , , | Leave a comment

Report from BMC Exchange Federal 2018

BMC’s annual Federal user group conference, Exchange, was held last Wednesday at the Marriott Marquis in Washington, DC.  Attendance was up this year with approximately 590 customers, partners, and BMC employees in attendance I was part of a Digital Transformation … Continue reading

Posted in BMC, Business Management, RightStar, Uncategorized | Tagged , , , , , | Leave a comment