Tag Archives: DevOps

Organization Agility with Jira Service Desk

I attended a local itSMF meet-up last week that focused not just on ITIL, but on DevOps concepts like organizational agility, collaboration, experimentation, and flexibility. DevOps is a discipline that is all about speed, faster time to market, real sense of … Continue reading

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Quality is Now Continuous

By Dick Stark Two weeks ago, RightStar visited a large Global 50 organization to present QA Symphony’s (QAS’) Test Management platform, qTest. Previously the organization had standardized on Jira as a development platform for approximately 5000 developers. Now they are … Continue reading

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Pink 18: How to Remain Relevant

By Dick Stark The 22nd annual Pink Elephant Conference, held last week, February 18 to21 in Orlando, has traditionally been IT’s annual tribute and awards ceremony to all things ITIL. That’s changing, as there is a new Sheriff in town, … Continue reading

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Would You Rather Play a Game or Listen to a DevOps Lecture?

By Dick Stark What would you rather do, listen to a lecture on DevOps or play a game? The answer was obvious last week at RightStar’s half day DevOps simulation / gaming session in Washington, DC to a sold-out crowd … Continue reading

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RightStar’s DevOps 101 eClass Summary

By Dick Stark Last week RightStar presented an online eClass: DevOps 101, to an on-line audience. We covered the fundamental principles and best practices of DevOps and reviewed how organizations can benefit by utilizing these concepts within their own organizations. … Continue reading

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Agile Project Management at RightStar

By Dick Stark I’m mostly finished with Mark Schwartz’s just published book, “A Seat at the Table,” and like the 2016 book, the DevOps Handbook, I’ll dedicate several blog posts to this excellent book. “A Seat at the Table,” is … Continue reading

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How to Run IT Support the DevOps Way

By Dick Stark Last Wednesday, RightStar led a Webinar, “How to Run IT Support the DevOps Way.” We discussed how adding DevOps principles to IT support processes dramatically improves service quality, team morale, problem solving, and business productivity. We ended … Continue reading

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