Tag Archives: Problem-Solving


By Dick Stark I took a few days off last week to visit family and started Dan Heath’s latest book, Upstream,I’m a Chip and Dan Heath fan, having previously read Switch (how to change things when change is hard) and Made to Stick (about … Continue reading

Posted in Atlassian, BMC, Business Management, DevOps, Digital Engerprise Management (DEM, ITIL, RightStar, Uncategorized | Tagged , , , , , , | Leave a comment

The Martian

By Dick Stark When I kicked off our Apollo 13 simulation session last Friday, I mentioned that I was just finishing a new book by Andy Weir, The Martian, in which an Astronaut is accidently left behind on Mars to … Continue reading

Posted in Business Management, ITSM, RightStar | Tagged , , , , , , , | Leave a comment

Report from the Pink 14 Launch Site

By Dick Stark The 19th annual Pink Elephant Conference, held February 16 to19 in Las Vega, is IT’s annual tribute and awards ceremony to all things ITIL. It’s fun and entertaining–words, not often found in the same sentence as ITIL. … Continue reading

Posted in BMC, ITSM, Technology Trends | Tagged , , , , , , , , , , | Leave a comment