Tag Archives: Apollo 13 simulation

Overcome ITSM Adoption Challenges

By Dick Stark We are currently working with a RightStar customer to help re-engineer their FootPrints system to make it better. And last Wednesday, I interviewed a Remedy consultant working at a government account.. When I asked about their ITSM … Continue reading

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The Hunt for the Coveted “New Logo”

By Dick Stark People want to be told what to do so badly that they will listen to anyone. The day you sign a client is the day you start losing one.             –Don Draper, Mad Men BMC wants its … Continue reading

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The Martian

By Dick Stark When I kicked off our Apollo 13 simulation session last Friday, I mentioned that I was just finishing a new book by Andy Weir, The Martian, in which an Astronaut is accidently left behind on Mars to … Continue reading

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