Monthly Archives: May 2012

BMC FootPrints: Three Months Later

Posted on May 29, 2012 by dick1stark

By Dick Stark Matt Orend and I spend Wednesday at BMC/FootPrints in Tampa meeting with the sales, support, and management teams.  The dust has settled somewhat, it is a new BMC fiscal year, and the FootPrints team, now referred to … Continue reading →

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The Power of Habit

Posted on May 21, 2012 by dick1stark

By Dick Stark As is my habit, I frequently browse the business bestseller list on Amazon, on the lookout for the latest fad or idea.  What’s been near the top for the past several months is The Power of Habit, … Continue reading →

Posted in Business Management, RightStar | Tagged , | 1 Comment

The 7 Critical Success Factors of BSM

Posted on May 6, 2012 by dick1stark

By Dick Stark RightStar’s sixth annual customer appreciation cruise, held Thursday on the Potomac River in Washington, D.C., drew a large crowd of more than 100. John Richey, Senior Director in the Service Management Office at BMC was the key note … Continue reading →

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