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Monthly Archives: September 2019
Report from BMC Helix Immersion Days
By Dick Stark Last week, I attended (and RightStar helped sponsor), the BMC Helix Immersion Days Conference in Santa Clara, California, near BMC’s Helix Office. BMC is now back in the annual BMC user conference business. The result was more … Continue reading
The 2019 Gartner Magic Quadrant for ITSM
By Dick Stark Earlier this month, Gartner released its annual Gartner Magic Quadrant for IT Service Management Tools 2019 and its companion piece, Critical Capabilities. In the Magic Quadrant, BMC Remedy (now Helix) has remained in IT’s holiest of holy … Continue reading
Dick Stark's Blog 