Category Archives: Uncategorized

Report from the ATARC Virtual Summit

By Dick Stark Last Thursday RightStar exhibited at the ATARC virtual summit: “The Role of Emerging Technology in the Federal Emergency Response.” We offered a free Agility Assessment from Agility Health, information about Jira Align, and new content around project … Continue reading

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How to Manage Your IT Assets with Jira Service Desk

By Dick Stark On Thursday, May 20, RightStar presented, a webinar, “How to Manage Your IT Assets with Jira Service Desk.” In that session we described how to manage assets and Configuration Items (CIs) using a Configuration Management Database (CMDB). … Continue reading

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The Unicorn Project, Part 2

By Dick Stark To refresh, Part 1 of the Unicorn Project reviewed the early failures of “Phoenix” from the Dev rather than the Ops perspective. Here the main character is Maxine, a very successful architect/developer who has just been “exiled” … Continue reading

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The Unicorn Project, Part 1

By Dick Stark At the end of last year and to much fanfare, Gene Kim released his follow-up book to the Phoenix Project, the Unicorn Project, a novel about “developers, digital disruption, and thriving in the age of data.” I … Continue reading

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Agile Change Management

By Dick Stark Last Week, RightStar emailed its customer base a Forrester Report, “Change Management: Let’s Get Back to Basics,” by Forrester Analyst Charles Betz. Given the focus on Agile and Continuous Deployment, Change is not the Change Management of … Continue reading

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This Year’s High-Tech Prayer Breakfast

By Dick Stark RightStar was one of the many sponsors of the High-Tech Prayer Break-fast held several weeks ago at the Ritz Carlton in Tysons Corner.  This is an amazing annual event with more than 800 attendees. The speakers this … Continue reading

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Report from the Tampa BMC Helix Remedyforce User Group Meeting

By Dick Stark Last Thursday I attended the BMC Helix Remedyforce (Rf) User Group Meeting held at the BMC Tampa office. This is one a series of Rf user groups that BMC is hosting (the previous meeting was held in … Continue reading

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The 2019 Gartner Magic Quadrant for ITSM

By Dick Stark Earlier this month, Gartner released its annual Gartner Magic Quadrant for IT Service Management Tools 2019 and its companion piece, Critical Capabilities.  In the Magic Quadrant, BMC Remedy (now Helix) has remained in IT’s holiest of holy … Continue reading

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Increasing Atlassian’s Value Through Training

By Dick Stark and Jenine Wech As a DevOps consultancy and an Atlassian Solution Provider, a critical RightStar objective is to create and maintain sustainable Agile/Atlassian practices for our customers. In some form, most of our larger customers are in … Continue reading

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New ScanStar is On a Roll

By Dick Stark Last week we received an order from a state agency for Jira Core, Jira Service Desk, Confluence, Insight, implementation services and ScanStar. It was the culmination of a sales process that included a RightStar advisory assessment to … Continue reading

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