Category Archives: Uncategorized

This Year’s High-Tech Prayer Breakfast

By Dick Stark I bought a full table at the High-Tech Prayer Break-fast held this past Wednesday at the Ritz Carlton in Tysons Corner.  This is an amazing annual event with more than 800 attendees. The speakers this year were … Continue reading

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Is Agile ITIL an Oxymoron?

By Dick Stark Last month, BMCer, Cheng Dong Zhao wrote a blog article,“Will ITIL Die or be reborn in the DevOps Era?” The world is becoming more and more Agile, and BMC is finally starting to focus on DevOps, or … Continue reading

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Does an ITIL Process Assessment Matter?

By Dick Stark This week, RightStar finished up an ITIL process Assessment for a RightStar customer. To win this business, we beat two formidable ITSM consultancies in the ITIL space. Of course, this customer, like a lot of our customers, … Continue reading

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Report from SMAC 2018

By Dick Stark Last week, RightStar attended and helped sponsor, the Service Management and Automation Conference (SMAC) in Las Vegas. (When BMC moved from its Engage annual user group conference, to regional Exchange one-day conferences, this created an opportunity for … Continue reading

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Report from BMC Exchange NY

By Dick Stark BMC’s New York Exchange, was held October 18 near Times Center in New York City.  Turnout was excellent with more than 400 customers, partners, and BMC employees in attendance. During the chatbot session, RightStar received praise from … Continue reading

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Five Questions About Productivity in Government

By Dick Stark Last Friday, I was interviewed by the Federal marketing firm GovLoop, that is putting together a productivity guide, (think multi-page illustrated handout for a Federal IT audience). Sponsored by Atlassian and Carahsoft, the guide examines the tools and strategies … Continue reading

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Five Strategies to Help You Improve Your DevOps Culture

By Dick Stark Last week, RightStar’s senior DevOps PM delivered an excellent webinar with all new content: “Five Strategies to Help You Improve Your DevOps Culture.” The webinar covered key cultural values that organizations need to implement DevOps. What follows … Continue reading

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