Category Archives: Uncategorized

ITIL 4: Ready to Launch

By Dick Stark Last week I set in on a webinar presented by ITpreneurs and AXELOS that described the ITIL 4 upcoming launch, and its new courseware and curriculum. AXELOS is the organization responsible for developing and enhancing the ITIL … Continue reading

Posted in Business Management, Digital Engerprise Management (DEM, ITIL, ITSM, Uncategorized | Tagged , , , , , , , , | Leave a comment

What is the Future of On-Premise Software?

By Dick Stark On January 15, Netflix quietly announced a price increase by an average of 13 to 18 percent. With 58 million US subscribers, that works out to an additional $1.4B yearly revenue increase. How elastic is this type … Continue reading

Posted in BMC, Business Management, ServiceNow, Uncategorized | Tagged , , , , , | Leave a comment

Federal Cybersecurity Survey Says…

By Dick Stark RightStar and BMC last month sponsored a federal IDG survey to better understand different agencies’ maturity with processes for cyber remediation, and to uncover additional capabilities that they would find valuable in taking a more proactive approach … Continue reading

Posted in BMC, Business Management, Cybersecurity, RightStar, Uncategorized | Tagged , , , , , | Leave a comment

This Year’s High-Tech Prayer Breakfast

By Dick Stark I bought a full table at the High-Tech Prayer Break-fast held this past Wednesday at the Ritz Carlton in Tysons Corner.  This is an amazing annual event with more than 800 attendees. The speakers this year were … Continue reading

Posted in Business Management, Technology Trends, Uncategorized | Tagged , , , | Leave a comment

Is Agile ITIL an Oxymoron?

By Dick Stark Last month, BMCer, Cheng Dong Zhao wrote a blog article,“Will ITIL Die or be reborn in the DevOps Era?” The world is becoming more and more Agile, and BMC is finally starting to focus on DevOps, or … Continue reading

Posted in BMC, Business Management, DevOps, ITIL, Uncategorized | Tagged , , , , | Leave a comment

Does an ITIL Process Assessment Matter?

By Dick Stark This week, RightStar finished up an ITIL process Assessment for a RightStar customer. To win this business, we beat two formidable ITSM consultancies in the ITIL space. Of course, this customer, like a lot of our customers, … Continue reading

Posted in Business Management, Digital Engerprise Management (DEM, ITIL, ITSM, RightStar, ServiceNow, Technology Trends, Uncategorized | Tagged , , , , , , | Leave a comment

Report from SMAC 2018

By Dick Stark Last week, RightStar attended and helped sponsor, the Service Management and Automation Conference (SMAC) in Las Vegas. (When BMC moved from its Engage annual user group conference, to regional Exchange one-day conferences, this created an opportunity for … Continue reading

Posted in BMC, Business Management, Digital Engerprise Management (DEM, Remedy, RightStar, Uncategorized | Tagged , , , , , , , | Leave a comment