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Category Archives: Digital Engerprise Management (DEM
RightStar Win BMC North American Partner of the Year Award
By Dick Stark BMC began its FY23 on April 1 and held its annual sales kick-off (SKO) America meeting live in Las Vegas a week ago. I’m thrilled to report that BMC awarded RightStar both the North American and DSOM … Continue reading
Posted in BMC, Digital Engerprise Management (DEM, ITIL, Uncategorized
Tagged BMC, Helix ITSM
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RightStar, Powered Now by XTIVIA
On November 20, we announced that RightStar was acquired by XTIVIA, a company like RightStar except bigger. I’ll stay on for a minimum of three years running XTIVIA’s RightStar business unit. Not much is changing. RightStar will remain as a … Continue reading
Introduction to BMC Helix Monitor
By Dick Stark Last Wednesday, RightStar presented a webinar, “Introduction to BMC Helix Monitor,” led by BMC’s Mike Bell. Mike discussed BMC’s new SaaS based solution that combines broad monitoring and event management capabilities with a containerized microservices architecture. What’s … Continue reading
Posted in BMC, Business Management, Digital Engerprise Management (DEM, Remedy
Tagged BMC DSOM, BMC Helix, BMC Helix ITSM, BMC Helix Monitor, DSOM, ITOM, Tesla Outage, TrueSight
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Upstream
By Dick Stark I took a few days off last week to visit family and started Dan Heath’s latest book, Upstream,I’m a Chip and Dan Heath fan, having previously read Switch (how to change things when change is hard) and Made to Stick (about … Continue reading
Report from the ATARC Virtual Summit
By Dick Stark Last Thursday RightStar exhibited at the ATARC virtual summit: “The Role of Emerging Technology in the Federal Emergency Response.” We offered a free Agility Assessment from Agility Health, information about Jira Align, and new content around project … Continue reading
Agile Conversations
By Dick Stark Just out is “Agile Conversations,” by Douglas Squirrel and Jeffrey Fredrick, a book that “brings a practical, step-by-step guide to using the human power of conversation to build effective, high-performing teams to achieve truly Agile results.” As … Continue reading
Report from Atlassian’s Virtual Summit
By Dick Stark and Alan Reynolds Instead of a live Las Vegas Atlassian Summit, Atlassian hosted a virtual event April 1 and 2. Although it is not clear how many showed up, Atlassin reported that more than 25.000 registered for … Continue reading
The Unicorn Project, Part 2
By Dick Stark To refresh, Part 1 of the Unicorn Project reviewed the early failures of “Phoenix” from the Dev rather than the Ops perspective. Here the main character is Maxine, a very successful architect/developer who has just been “exiled” … Continue reading
Report from the Atlassian Government Symposium
By Dick Stark Last week, RightStar exhibited at the Atlassian Government Symposium, held at the JW Marriott in Washington, DC. This is one of a series of worldwide stops to promote Atlassian products, services and customer networking. Atlassian had a … Continue reading