Category Archives: Digital Engerprise Management (DEM

Report from Atlassian Summit 2019

Posted on April 22, 2019 by

By Dick Stark Atlassian’s annual user conference, Summit 2019, was held a week in Las Vegas. Atlassian had a record-breaking turnout with more than 5000 customers and partners attending. Here is a short summary. Partner Day is held the day … Continue reading →

Posted in Business Management, DevOps, Digital Engerprise Management (DEM, RightStar | Tagged , , , , , , | Leave a comment

ITIL 4: Ready to Launch

Posted on February 19, 2019 by

By Dick Stark Last week I set in on a webinar presented by ITpreneurs and AXELOS that described the ITIL 4 upcoming launch, and its new courseware and curriculum. AXELOS is the organization responsible for developing and enhancing the ITIL … Continue reading →

Posted in Business Management, Digital Engerprise Management (DEM, ITIL, ITSM, Uncategorized | Tagged , , , , , , , , | Leave a comment

Does an ITIL Process Assessment Matter?

Posted on November 16, 2018 by

By Dick Stark This week, RightStar finished up an ITIL process Assessment for a RightStar customer. To win this business, we beat two formidable ITSM consultancies in the ITIL space. Of course, this customer, like a lot of our customers, … Continue reading →

Posted in Business Management, Digital Engerprise Management (DEM, ITIL, ITSM, RightStar, ServiceNow, Technology Trends, Uncategorized | Tagged , , , , , , | Leave a comment

Report from SMAC 2018

Posted on November 7, 2018 by

By Dick Stark Last week, RightStar attended and helped sponsor, the Service Management and Automation Conference (SMAC) in Las Vegas. (When BMC moved from its Engage annual user group conference, to regional Exchange one-day conferences, this created an opportunity for … Continue reading →

Posted in BMC, Business Management, Digital Engerprise Management (DEM, Remedy, RightStar, Uncategorized | Tagged , , , , , , , | Leave a comment

Report from BMC Exchange NY

Posted on October 29, 2018 by

By Dick Stark BMC’s New York Exchange, was held October 18 near Times Center in New York City.  Turnout was excellent with more than 400 customers, partners, and BMC employees in attendance. During the chatbot session, RightStar received praise from … Continue reading →

Posted in Business Management, Digital Engerprise Management (DEM, ITSM, Remedy, Uncategorized | Tagged , , , , | Leave a comment

FootPrints 12: Four Years Later

Posted on June 26, 2018 by

By Dick Stark Just over four years ago RightStar hosted its first FootPrints 12 webinar with much fanfare and excitement. FootPrints 12 remains a solid BMC ITSM product offering with plenty of customer success stories. Last week I visited a … Continue reading →

Posted in BMC, Business Management, Digital Engerprise Management (DEM, FootPrints, RightStar, Uncategorized | Tagged , , , , , | Leave a comment

Report from BMC Exchange Chicago: Chatbots in the House

Posted on June 21, 2018 by

By Special Contributor George Payne, RightStar Senior Consultant The renovated Morgan Manufacturing Company was once again the site for this year’s Chicago BMC Exchange. The company manufactured tools and components used in the production of electricity. Also, to come: witnessing … Continue reading →

Posted in BMC, Business Management, Digital Engerprise Management (DEM, RightStar, Uncategorized | Tagged , , , , , , , , | Leave a comment