Category Archives: Digital Engerprise Management (DEM

Back to School with BMC Chatbots

Posted on June 4, 2018 by

School may be out for the summer, but RightStar and BMC will be busy working with an existing RightStar and BMC Remedy university customer to set up a student portal, powered by BMC’s Cognitive Service Management (CSM). Both RightStar and … Continue reading →

Posted in BMC, Digital Engerprise Management (DEM, Remedy, RightStar, Technology Trends, Uncategorized | Tagged , , , , , , , , | Leave a comment

Report from BMC’s SKO

Posted on April 23, 2018 by

By Dick Stark BMC began its FY19 on April 1 and held its annual sales kick-off meeting this week in Las Vegas. It was a great start to BMC’s new fiscal year! CEO Peter Leav opened by saying that it … Continue reading →

Posted in BMC, Business Management, Digital Engerprise Management (DEM, RightStar, Uncategorized | Tagged , , , , | Leave a comment

Pink 18: How to Remain Relevant

Posted on February 27, 2018 by

By Dick Stark The 22nd annual Pink Elephant Conference, held last week, February 18 to21 in Orlando, has traditionally been IT’s annual tribute and awards ceremony to all things ITIL. That’s changing, as there is a new Sheriff in town, … Continue reading →

Posted in Atlassian, Business Management, DevOps, Digital Engerprise Management (DEM, RightStar, Uncategorized | Tagged , , , , , , | Leave a comment

Would You Rather Play a Game or Listen to a DevOps Lecture?

Posted on February 20, 2018 by

By Dick Stark What would you rather do, listen to a lecture on DevOps or play a game? The answer was obvious last week at RightStar’s half day DevOps simulation / gaming session in Washington, DC to a sold-out crowd … Continue reading →

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Remedy, Discovery, BCM, and ScanStar: A Winning Combination

Posted on January 29, 2018 by

By Dick Stark Earlier this month, we submitted a proposal in response to a hardware/software asset management RFP. Of course, with a large opportunity like this, anything is possible, but I feel that we worked hard to deliver an excellent … Continue reading →

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IF IT is the Business, then Remedy Innovation Suite is the Tool

Posted on November 13, 2017 by

By Dick Stark Last week, RightStar attended and helped sponsor, the Service Management and Automation conference in Las Vegas. (When BMC moved from its Engage annual user group conference, to regional Exchange one-day conferences, this created an opportunity for a … Continue reading →

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Is Your Service Desk Ready for AI?

Posted on October 13, 2017 by

By Dick Stark I just finished a new non-fiction best seller, Life 3.0, Being Human in the Age of Artifical Intelligence by Mark Tegmark, an MIT professor and expert in this space. It is an excellent, comprehesive book that covers, … Continue reading →

Posted in Digital Engerprise Management (DEM, Remedy, ServiceNow, Technology Trends, Uncategorized | Tagged , , , , , , , , | Leave a comment