Category Archives: Digital Engerprise Management (DEM

The Unicorn Project, Part 2

Posted on March 31, 2020 by

By Dick Stark To refresh, Part 1 of the Unicorn Project reviewed the early failures of “Phoenix” from the Dev rather than the Ops perspective. Here the main character is Maxine, a very successful architect/developer who has just been “exiled” … Continue reading →

Posted in Atlassian, Business Management, DevOps, Digital Engerprise Management (DEM, Uncategorized | Tagged , , | Leave a comment

Report from the Atlassian Government Symposium

Posted on February 27, 2020 by

By Dick Stark Last week, RightStar exhibited at the Atlassian Government Symposium, held at the JW Marriott in Washington, DC. This is one of a series of worldwide stops to promote Atlassian products, services and customer networking. Atlassian had a … Continue reading →

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Agile Change Management

Posted on December 9, 2019 by

By Dick Stark Last Week, RightStar emailed its customer base a Forrester Report, “Change Management: Let’s Get Back to Basics,” by Forrester Analyst Charles Betz. Given the focus on Agile and Continuous Deployment, Change is not the Change Management of … Continue reading →

Posted in Business Management, DevOps, Digital Engerprise Management (DEM, ITSM, Uncategorized | Tagged , , , | Leave a comment

Report from BMC Exchange NY

Posted on October 31, 2019 by

By Dick Stark BMC’s New York Exchange, was held last Thursday near Times Center in New York City.  Turnout was excellent with more than 400 customers, partners, and BMC employees. The attendance was up and the mood more upbeat as … Continue reading →

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Report from the Tampa BMC Helix Remedyforce User Group Meeting

Posted on October 7, 2019 by

By Dick Stark Last Thursday I attended the BMC Helix Remedyforce (Rf) User Group Meeting held at the BMC Tampa office. This is one a series of Rf user groups that BMC is hosting (the previous meeting was held in … Continue reading →

Posted in BMC, Business Management, Digital Engerprise Management (DEM, ITIL, ITSM, RemedyForce, RightStar, Uncategorized | Tagged , , , , | Leave a comment

Report from BMC Helix Immersion Days

Posted on September 23, 2019 by

By Dick Stark Last week, I attended (and RightStar helped sponsor), the BMC Helix Immersion Days Conference in Santa Clara, California, near BMC’s Helix Office. BMC is now back in the annual BMC user conference business.  The result was more … Continue reading →

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The 2019 Gartner Magic Quadrant for ITSM

Posted on September 17, 2019 by

By Dick Stark Earlier this month, Gartner released its annual Gartner Magic Quadrant for IT Service Management Tools 2019 and its companion piece, Critical Capabilities.  In the Magic Quadrant, BMC Remedy (now Helix) has remained in IT’s holiest of holy … Continue reading →

Posted in BMC, Business Management, Digital Engerprise Management (DEM, ITSM, ServiceNow, Uncategorized | Tagged , , , | Leave a comment