Category Archives: Digital Engerprise Management (DEM

Upstream

Posted on August 1, 2020 by dick1stark

By Dick Stark I took a few days off last week to visit family and started Dan Heath’s latest book, Upstream,I’m a Chip and Dan Heath fan, having previously read Switch (how to change things when change is hard) and Made to Stick (about … Continue reading →

Posted in Atlassian, BMC, Business Management, DevOps, Digital Engerprise Management (DEM, ITIL, RightStar, Uncategorized | Tagged Dan Heath, DevOps, ITIL, lean agile, problem management, Problem-Solving, Upstream | Leave a comment

Report from the ATARC Virtual Summit

Posted on June 16, 2020 by dick1stark

By Dick Stark Last Thursday RightStar exhibited at the ATARC virtual summit: “The Role of Emerging Technology in the Federal Emergency Response.” We offered a free Agility Assessment from Agility Health, information about Jira Align, and new content around project … Continue reading →

Posted in Atlassian, Business Management, Cybersecurity, DevOps, Digital Engerprise Management (DEM, RightStar, Uncategorized | Tagged ATARC, Digital Transformation, Jira Align, mission agility, mission continuity, Sanjay Gupta SBA, Suzette Kent, workforce enablement | Leave a comment

Agile Conversations

Posted on June 9, 2020 by dick1stark

By Dick Stark Just out is “Agile Conversations,” by Douglas Squirrel and Jeffrey Fredrick, a book that “brings a practical, step-by-step guide to using the human power of conversation to build effective, high-performing teams to achieve truly Agile results.” As … Continue reading →

Posted in Business Management, DevOps, Digital Engerprise Management (DEM, RightStar | Tagged Agile, Agile Conversations, Agile Development, Agile framework, Agile IT, DevOps, SAFe, Scaled Agile | Leave a comment

How to Manage Your IT Assets with Jira Service Desk

Posted on May 26, 2020 by dick1stark

By Dick Stark On Thursday, May 20, RightStar presented, a webinar, “How to Manage Your IT Assets with Jira Service Desk.” In that session we described how to manage assets and Configuration Items (CIs) using a Configuration Management Database (CMDB). … Continue reading →

Posted in Atlassian, Business Management, Digital Engerprise Management (DEM, ITIL, RightStar, ScanStar, Uncategorized | Tagged asset management, cmdb, configuration items, Configuration Management, Insight for Jira, JIRA Service Desk, Mindville, ScanStar, ScanStar Barcode Scanning | Leave a comment

Report from Atlassian’s Virtual Summit

Posted on April 13, 2020 by dick1stark

By Dick Stark and Alan Reynolds Instead of a live Las Vegas Atlassian Summit, Atlassian hosted a virtual event April 1 and 2. Although it is not clear how many showed up, Atlassin reported that more than 25.000 registered for … Continue reading →

Posted in Atlassian, Business Management, DevOps, Digital Engerprise Management (DEM, ITSM, RightStar | Tagged ALSAC, Atlassian, Atlassian Summit, Atlassian Virtual Summit, JIRA Service Desk, St. Jude | Leave a comment

The Unicorn Project, Part 2

Posted on March 31, 2020 by dick1stark

By Dick Stark To refresh, Part 1 of the Unicorn Project reviewed the early failures of “Phoenix” from the Dev rather than the Ops perspective. Here the main character is Maxine, a very successful architect/developer who has just been “exiled” … Continue reading →

Posted in Atlassian, Business Management, DevOps, Digital Engerprise Management (DEM, Uncategorized | Tagged DevOps, The Phoenix Project, The Unicorn Project | Leave a comment

Report from the Atlassian Government Symposium

Posted on February 27, 2020 by dick1stark

By Dick Stark Last week, RightStar exhibited at the Atlassian Government Symposium, held at the JW Marriott in Washington, DC. This is one of a series of worldwide stops to promote Atlassian products, services and customer networking. Atlassian had a … Continue reading →

Posted in Business Management, DevOps, Digital Engerprise Management (DEM, RightStar | Tagged Atlassian Government Symposium, Atlassian Team Tour, DI2E, JIRA Service Desk, Nicolas Chaillan, Raytheon | Leave a comment

Agile Change Management

Posted on December 9, 2019 by dick1stark

By Dick Stark Last Week, RightStar emailed its customer base a Forrester Report, “Change Management: Let’s Get Back to Basics,” by Forrester Analyst Charles Betz. Given the focus on Agile and Continuous Deployment, Change is not the Change Management of … Continue reading →

Posted in Business Management, DevOps, Digital Engerprise Management (DEM, ITSM, Uncategorized | Tagged Accelerated Change Process, Agile Change Management, change management, DevOps | Leave a comment

Report from BMC Exchange NY

Posted on October 31, 2019 by dick1stark

By Dick Stark BMC’s New York Exchange, was held last Thursday near Times Center in New York City. Turnout was excellent with more than 400 customers, partners, and BMC employees. The attendance was up and the mood more upbeat as … Continue reading →

Posted in Business Management, Digital Engerprise Management (DEM, RightStar | Tagged BMC DSOM, BMC Exchange, BMC Exchange New York, BMC Helix | Leave a comment

Report from the Tampa BMC Helix Remedyforce User Group Meeting

Posted on October 7, 2019 by dick1stark

By Dick Stark Last Thursday I attended the BMC Helix Remedyforce (Rf) User Group Meeting held at the BMC Tampa office. This is one a series of Rf user groups that BMC is hosting (the previous meeting was held in … Continue reading →

Posted in BMC, Business Management, Digital Engerprise Management (DEM, ITIL, ITSM, RemedyForce, RightStar, Uncategorized | Tagged BCM, BMC Client Management, Remedyforce, Remedyforce User Group, Service Catalog | Leave a comment