Category Archives: Digital Engerprise Management (DEM

Increasing Atlassian’s Value Through Training

Posted on June 14, 2019 by

By Dick Stark and Jenine Wech As a DevOps consultancy and an Atlassian Solution Provider, a critical RightStar objective is to create and maintain sustainable Agile/Atlassian practices for our customers. In some form, most of our larger customers are in … Continue reading →

Posted in DevOps, Digital Engerprise Management (DEM, RightStar, Uncategorized | Tagged , , , | Leave a comment

MarsLander Simulation Training

Posted on May 28, 2019 by

By Dick Stark About a week ago, RightStar hosted a MarsLander session attended by customers and prospects.  Based upon ITIL 4, this role base simulation is highly realistic and leverages game dynamics to provide a vision of successful ITIL 4/DevOps … Continue reading →

Posted in Business Management, DevOps, Digital Engerprise Management (DEM, ITIL, RightStar | Tagged , , , , | Leave a comment

Report from BMC Exchange Federal

Posted on May 17, 2019 by

By Dick Stark BMC’s annual Federal user group conference, Exchange, was held this past Tuesday at the Ronald Reagan Center in Washington, DC.  This was the first of seven global events across three continents. Attendance was good with approximately 400 … Continue reading →

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Report from Atlassian Summit 2019

Posted on April 22, 2019 by

By Dick Stark Atlassian’s annual user conference, Summit 2019, was held a week in Las Vegas. Atlassian had a record-breaking turnout with more than 5000 customers and partners attending. Here is a short summary. Partner Day is held the day … Continue reading →

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ITIL 4: Ready to Launch

Posted on February 19, 2019 by

By Dick Stark Last week I set in on a webinar presented by ITpreneurs and AXELOS that described the ITIL 4 upcoming launch, and its new courseware and curriculum. AXELOS is the organization responsible for developing and enhancing the ITIL … Continue reading →

Posted in Business Management, Digital Engerprise Management (DEM, ITIL, ITSM, Uncategorized | Tagged , , , , , , , , | Leave a comment

Does an ITIL Process Assessment Matter?

Posted on November 16, 2018 by

By Dick Stark This week, RightStar finished up an ITIL process Assessment for a RightStar customer. To win this business, we beat two formidable ITSM consultancies in the ITIL space. Of course, this customer, like a lot of our customers, … Continue reading →

Posted in Business Management, Digital Engerprise Management (DEM, ITIL, ITSM, RightStar, ServiceNow, Technology Trends, Uncategorized | Tagged , , , , , , | Leave a comment

Report from SMAC 2018

Posted on November 7, 2018 by

By Dick Stark Last week, RightStar attended and helped sponsor, the Service Management and Automation Conference (SMAC) in Las Vegas. (When BMC moved from its Engage annual user group conference, to regional Exchange one-day conferences, this created an opportunity for … Continue reading →

Posted in BMC, Business Management, Digital Engerprise Management (DEM, Remedy, RightStar, Uncategorized | Tagged , , , , , , , | Leave a comment