Tag Archives: JIRA Service Desk

Report from Atlassian Summit 2019

By Dick Stark Atlassian’s annual user conference, Summit 2019, was held a week in Las Vegas. Atlassian had a record-breaking turnout with more than 5000 customers and partners attending. Here is a short summary. Partner Day is held the day … Continue reading

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New ScanStar is On a Roll

By Dick Stark Last week we received an order from a state agency for Jira Core, Jira Service Desk, Confluence, Insight, implementation services and ScanStar. It was the culmination of a sales process that included a RightStar advisory assessment to … Continue reading

Posted in Atlassian, BMC, Business Management, FootPrints, Remedy, RemedyForce, RightStar, ScanStar, Uncategorized | Tagged , , , , , , , , | Leave a comment

Organization Agility with Jira Service Desk

I attended a local itSMF meet-up last week that focused not just on ITIL, but on DevOps concepts like organizational agility, collaboration, experimentation, and flexibility. DevOps is a discipline that is all about speed, faster time to market, real sense of … Continue reading

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Getting Dev and OPs Under One Roof with JSD

By Dick Stark RightStar won the Atlassian “Rookie Partner of the Year Award,” on Monday, October 10, at the Atlassian Summit in San Jose, CA. Although most of our services involve Atlassian’s more traditional DevOps toolsets including JIRA Software, Confluence, … Continue reading

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Report from FUSION 15

Bring Everything together under one roof and lets get things done. Continue reading

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