Category Archives: Atlassian

Would You Rather Play a Game or Listen to a DevOps Lecture?

By Dick Stark What would you rather do, listen to a lecture on DevOps or play a game? The answer was obvious last week at RightStar’s half day DevOps simulation / gaming session in Washington, DC to a sold-out crowd … Continue reading

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RightStar’s DevOps 101 eClass Summary

By Dick Stark Last week RightStar presented an online eClass: DevOps 101, to an on-line audience. We covered the fundamental principles and best practices of DevOps and reviewed how organizations can benefit by utilizing these concepts within their own organizations. … Continue reading

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Agile Project Management at RightStar

By Dick Stark I’m mostly finished with Mark Schwartz’s just published book, “A Seat at the Table,” and like the 2016 book, the DevOps Handbook, I’ll dedicate several blog posts to this excellent book. “A Seat at the Table,” is … Continue reading

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How to Run IT Support the DevOps Way

By Dick Stark Last Wednesday, RightStar led a Webinar, “How to Run IT Support the DevOps Way.” We discussed how adding DevOps principles to IT support processes dramatically improves service quality, team morale, problem solving, and business productivity. We ended … Continue reading

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Atlassian Summit Summary

By Dick Stark Atlassian held its annual world wide conference last week in San Jose with RightStar there in full force.  It was a very good show with more than 3000 attendees. We also received a large number of new … Continue reading

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What in the World is SIAM?

By Dick Stark Last week I attended an itSMF webinar, “Introducing SIAM (Service Integration and Management).” I tuned in because SIAM was new to me and I wanted to learn more. SIAM is an adaption of ITIL that focuses on … Continue reading

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Atlassian at Pink17: The New Shape of IT

By Dick Stark The 21st annual Pink Elephant Conference, held February 19 to23 in Las Vegas, is IT’s annual tribute and awards ceremony to all things ITIL. It’s fun and entertaining–words, not often found in the same sentence as ITIL. … Continue reading

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