Tag Archives: asset management

How to Manage Your IT Assets with Jira Service Desk

By Dick Stark On Thursday, May 20, RightStar presented, a webinar, “How to Manage Your IT Assets with Jira Service Desk.” In that session we described how to manage assets and Configuration Items (CIs) using a Configuration Management Database (CMDB). … Continue reading

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Remedy, Discovery, BCM, and ScanStar: A Winning Combination

By Dick Stark Earlier this month, we submitted a proposal in response to a hardware/software asset management RFP. Of course, with a large opportunity like this, anything is possible, but I feel that we worked hard to deliver an excellent … Continue reading

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ScanStar Breaks New Ground

By Brett Winston Q. What new barcode solution offers an innovative and cost effective way for FootPrints and Remedyforce users to receive, inventory, and reconcile discoverable and non-discoverable configuration items? A. ScanStar, RightStar’s second-generation barcode product for the BMC SMB … Continue reading

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BMC FootPrints AssetCore: Best Value of any BMC Offering?

By Dick Stark Last Friday, RightStar a RightStar senior FootPrints consultant led an internal discussion and demonstration of BMC’s FootPrints Asset Management offering, AssetCore.  RightStar has installed AssetCore for many customers, including Memphis City Public Schools (MCPS), BMC’s largest FootPrints/AssetCore … Continue reading

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