RightStar, Powered Now by XTIVIA

On November 20, we announced that RightStar was acquired by XTIVIA, a company like RightStar except bigger. I’ll stay on for a minimum of three years running XTIVIA’s RightStar business unit. Not much is changing. RightStar will remain as a separate entity, reporting to XTIVIA CEO Dennis Robinson. What follows below is an excerpt from my Weekly Star article to RightStar employees.

It was a labor of love these past six months trying to find the best company that would be a win/win for all. I truly believe I hit the jackpot. XTIVIA is not a venture capital firm or equity partner only interested in cutting wherever they can and selling for a higher price later. They are looking for a long-term partner that will be successful over the long run.

XTIVIA has promised no personnel cuts and I believe them. While we can’t guarantee employment, I think (and XTIVIA agrees) that there is plenty of life left in RightStar and much to keep us busy moving forward. We have a good BMC pipeline going into next year to sustain our BMC business with several upgrades and new opportunities to start off the year.

Our Atlassian and Agile business units are also picking up steam. We’ve had several Jira Align calls recently and are building an impressive pipeline. Atlassian’s push to the cloud also creates enormous opportunity. Additionally, we have continued DCIM potential with Nlyte and roadmapping/strategy opportunity with our newest partner, Aha!

Don’t forget the tremendous cross-selling opportunity that XTIVIA creates. At some point we will start selling Remedyforce to XTIVIA’s Salesforce accounts. Or, Jira or Agile coaching to their software development customers. Don’t forget that Matrix, XTIVIA’s parent is also a BMC and Atlassian partner.

I enjoyed the trip down memory lane and viewing the pictures of our first All-Hands meeting from October 2003, more than 17 years ago. Big thanks to those for your 17 years of service to RightStar. Thanks also to others who are not far behind.  I said 17 years ago  that the future is so bright we’ll all need shades, and I meant it. Now, I’m happy to say the same thing, and I mean that too. Thanks everyone for your service to RightStar all these years. The best years are still to come.

About dick1stark

I am the President and founder of RightStar, Inc, an XTIVIA company. RightStar is a leading ITSM and DevOps consultancy and BMC Software Elite Solution Provider and Atlassian Gold Partner. My passion is customer success—whether it’s reducing the cost of service management, improving overall efficiency, or increasing end-user or employee satisfaction. Since founding RightStar in 2003, RightStar has made the INC 5000 list four times. In 2011, RightStar was awarded the prestigious National Capital Business Ethics Award (NCBEA) by the Society of Financial Service Professionals based upon RightStar’s foundation of honesty, ethics, and integrity. And in 2014, RightStar was selected by Forrester Research as one of 13 North American companies profiled in its ITSM Consultancy Wave Report. In 2019, BMC selected RightStar as its DSM North American Partner of the Year for its sales and partnership excellence. Finally, in November 2020, RightStar was acquired by XTIVIA, an innovative IT Solutions Provider. Dick is a graduate of Stanford University and a Project Management Professional (PMP).
This entry was posted in Atlassian, BMC, Business Management, DevOps, Digital Engerprise Management (DEM, RightStar and tagged , , . Bookmark the permalink.

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