Tag Archives: JIRA

QualityJam

By Dick Stark In my last blog I discussed how in the agile world of software development, quality is continuous. By finding defects earlier, this approach shifts quality to the “left.” It helps reduce testing time which means software gets released … Continue reading

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Report from the Atlassian Washington DC Team Tour

By Dick Stark Last Monday, RightStar sponsored and exhibited at the Atlassian Federal Team Tour. This is one of a series of eleven worldwide stops to promote Atlassian products, services and customer networking. For a spring break Monday morning, Atlassian … Continue reading

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Agile Project Management at RightStar

By Dick Stark I’m mostly finished with Mark Schwartz’s just published book, “A Seat at the Table,” and like the 2016 book, the DevOps Handbook, I’ll dedicate several blog posts to this excellent book. “A Seat at the Table,” is … Continue reading

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How to Run IT Support the DevOps Way

By Dick Stark Last Wednesday, RightStar led a Webinar, “How to Run IT Support the DevOps Way.” We discussed how adding DevOps principles to IT support processes dramatically improves service quality, team morale, problem solving, and business productivity. We ended … Continue reading

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Atlassian Summit Summary

By Dick Stark Atlassian held its annual world wide conference last week in San Jose with RightStar there in full force.  It was a very good show with more than 3000 attendees. We also received a large number of new … Continue reading

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What in the World is SIAM?

By Dick Stark Last week I attended an itSMF webinar, “Introducing SIAM (Service Integration and Management).” I tuned in because SIAM was new to me and I wanted to learn more. SIAM is an adaption of ITIL that focuses on … Continue reading

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The DevOps Handbook, Part 2

By Dick Stark Two weeks ago I looked at the DevOps Handbook, Part 1, which discusses the three main principles that form the foundation for DevOps organizations. Part 2 is all about how to start a DevOps movement within an … Continue reading

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