Category Archives: Digital Engerprise Management (DEM

Report from BMC Exchange NY

By Dick Stark BMC’s New York Exchange, was held October 18 near Times Center in New York City.  Turnout was excellent with more than 400 customers, partners, and BMC employees in attendance. During the chatbot session, RightStar received praise from … Continue reading

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FootPrints 12: Four Years Later

By Dick Stark Just over four years ago RightStar hosted its first FootPrints 12 webinar with much fanfare and excitement. FootPrints 12 remains a solid BMC ITSM product offering with plenty of customer success stories. Last week I visited a … Continue reading

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Report from BMC Exchange Chicago: Chatbots in the House

By Special Contributor George Payne, RightStar Senior Consultant The renovated Morgan Manufacturing Company was once again the site for this year’s Chicago BMC Exchange. The company manufactured tools and components used in the production of electricity. Also, to come: witnessing … Continue reading

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Back to School with BMC Chatbots

School may be out for the summer, but RightStar and BMC will be busy working with an existing RightStar and BMC Remedy university customer to set up a student portal, powered by BMC’s Cognitive Service Management (CSM). Both RightStar and … Continue reading

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Report from BMC’s SKO

By Dick Stark BMC began its FY19 on April 1 and held its annual sales kick-off meeting this week in Las Vegas. It was a great start to BMC’s new fiscal year! CEO Peter Leav opened by saying that it … Continue reading

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Pink 18: How to Remain Relevant

By Dick Stark The 22nd annual Pink Elephant Conference, held last week, February 18 to21 in Orlando, has traditionally been IT’s annual tribute and awards ceremony to all things ITIL. That’s changing, as there is a new Sheriff in town, … Continue reading

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Would You Rather Play a Game or Listen to a DevOps Lecture?

By Dick Stark What would you rather do, listen to a lecture on DevOps or play a game? The answer was obvious last week at RightStar’s half day DevOps simulation / gaming session in Washington, DC to a sold-out crowd … Continue reading

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