Tag Archives: BMC Cognitive Service Management

June 11 Helix User Group Meeting

Posted on June 28, 2019 by dick1stark

By Dick Stark On June 11, RightStar and BMC sponsored a Helix user group meeting in Washington DC. Traditionally, this is an annual event that RightStar manages going back to 2006 when RightStar launched the first annual Potomac cruise onboard … Continue reading →

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Report from BMC Exchange NY

Posted on October 29, 2018 by dick1stark

By Dick Stark BMC’s New York Exchange, was held October 18 near Times Center in New York City.  Turnout was excellent with more than 400 customers, partners, and BMC employees in attendance. During the chatbot session, RightStar received praise from … Continue reading →

Posted in Business Management, Digital Engerprise Management (DEM, ITSM, Remedy, Uncategorized | Tagged , , , , | Leave a comment

Report from BMC Exchange Chicago: Chatbots in the House

Posted on June 21, 2018 by dick1stark

By Special Contributor George Payne, RightStar Senior Consultant The renovated Morgan Manufacturing Company was once again the site for this year’s Chicago BMC Exchange. The company manufactured tools and components used in the production of electricity. Also, to come: witnessing … Continue reading →

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Back to School with BMC Chatbots

Posted on June 4, 2018 by dick1stark

School may be out for the summer, but RightStar and BMC will be busy working with an existing RightStar and BMC Remedy university customer to set up a student portal, powered by BMC’s Cognitive Service Management (CSM). Both RightStar and … Continue reading →

Posted in BMC, Digital Engerprise Management (DEM, Remedy, RightStar, Technology Trends, Uncategorized | Tagged , , , , , , , , | Leave a comment