Tag Archives: chatbots

June 11 Helix User Group Meeting

By Dick Stark On June 11, RightStar and BMC sponsored a Helix user group meeting in Washington DC. Traditionally, this is an annual event that RightStar manages going back to 2006 when RightStar launched the first annual Potomac cruise onboard … Continue reading

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Report from SMAC 2018

By Dick Stark Last week, RightStar attended and helped sponsor, the Service Management and Automation Conference (SMAC) in Las Vegas. (When BMC moved from its Engage annual user group conference, to regional Exchange one-day conferences, this created an opportunity for … Continue reading

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Back to School with BMC Chatbots

School may be out for the summer, but RightStar and BMC will be busy working with an existing RightStar and BMC Remedy university customer to set up a student portal, powered by BMC’s Cognitive Service Management (CSM). Both RightStar and … Continue reading

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