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Tag Archives: Atlassian
What in the World is SIAM?
By Dick Stark Last week I attended an itSMF webinar, “Introducing SIAM (Service Integration and Management).” I tuned in because SIAM was new to me and I wanted to learn more. SIAM is an adaption of ITIL that focuses on … Continue reading
Posted in Atlassian, BMC, Business Management, ITSM, Uncategorized
Tagged Atlassian, BMC, JIRA, Remedy, Service Integration and Management, SIAM
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Atlassian at Pink17: The New Shape of IT
By Dick Stark The 21st annual Pink Elephant Conference, held February 19 to23 in Las Vegas, is IT’s annual tribute and awards ceremony to all things ITIL. It’s fun and entertaining–words, not often found in the same sentence as ITIL. … Continue reading
Posted in Atlassian, BMC, DevOps, Digital Engerprise Management (DEM, RightStar, Uncategorized
Tagged Atlassian, DevOps, MyIT Service Broker, pink 17
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Pledge 1%
Do all the good you can At all the times you can By all the means you can To all the people you can In all the ways you can As long as ever you can In all the places … Continue reading
RightStar’s Atlassian Advisory Services
By Dick Stark What do most new Atlassian RightStar customers have in common? Answer: Atlassian Advisory Services. Anyone on RightStar Atlassian team can perform this assessment. Here’s what they do. RightStar offers DevOps solutions to assist companies to drive down … Continue reading
Report from the Atlassian Federal Symposium
By Dick Stark On Tuesday, May 10, RightStar exhibited at the Atlassian Federal Symposium, “Delivering Innovation in the Federal Government.” I also sat on a panel that addressed DevOps and Agile Government. Atlassian had a good turnout with more than … Continue reading
Posted in Atlassian, DevOps, RightStar, Uncategorized
Tagged Agile Government, Atlassian, Confluence, JIRA
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Using Agile to Ignite Your ITSM Projects
By Dick Stark Last Wednesday, Sam Wood and I presented a webinar entitled, “Using Agile to Ignite Your ITSM projects.” We discussed the advantages of using Agile as the framework for Remedy ITSM implementations. Sam should know. He implemented Remedy and … Continue reading
Posted in Atlassian, DevOps, ITSM
Tagged Atlassian, DevOps, Remedy, Scrum, ServiceNow, Smart IT, Sprint Review
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DevOps is the Bimodal Bridge
By Dick Stark Last week bmc emailed its customer base a Gartner Reprint entitled, DevOps is the Bimodal Bridge. Like ITIL of ten years ago, DevOps is starting to get a lot of attention and Gartner customers are asking what … Continue reading
Posted in Atlassian, DevOps, ITSM, Uncategorized
Tagged Atlassian, bimodal IT, BMC, Confluence, DevOps, Gartner, JIRA, Remedy, RightStar
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The Phoenix Project, Part 2
By Dick Stark By now, many of you should have had a chance to start The Phoenix Project, a book I discussed in my last blog. To recap, The Phoenix Project, written by Gene Kim, Kevin Behr, and George Spafford, … Continue reading
Posted in Atlassian, DevOps, RightStar
Tagged Atlassian, Confluence, DevOps, ITSM, JIRA, ScanStar, The Phoenix Project
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The Phoenix Project, Part 1
By Dick Stark I recently finished The Phoenix Project, and made this required reading for our entire company. It is a story about “IT, DevOps, and helping your business win.” Who ever thought a book about IT would be a … Continue reading
Posted in BMC, Business Management, DevOps, ITIL, RightStar, Uncategorized
Tagged Atlassian, BMC, change management, DevOps, knowledge management, The Phoenix Project
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Why I’m Optimistic about DevOps
By Dick Stark Last Tuesday, I attended a webinar, Tools-Driven DevOps and Continuous Software Delivery. There, Julie Craig, research director at EMA presented the results of its latest survey-based research on DevOps and Continuous Delivery. She confirmed that DevOps is … Continue reading
Posted in DevOps, RightStar, Technology Trends, Uncategorized
Tagged Atlassian, DevOps, JIRA
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