Category Archives: Technology Trends

BMC DSM 2017 Update

Posted on February 19, 2017 by dick1stark

By Dick Stark BMC recently held two webinars. The first, BMC Client Management Integration with MyIT and Smart IT, and the second, Digital Service Management (DSM) given by Nayaki Nayyar, President, DSM at BMC. Both provided an excellent update of … Continue reading →

Posted in Digital Engerprise Management (DEM, FootPrints, Remedy, RemedyForce, RightStar, Uncategorized | Tagged , , | Leave a comment

The DevOps Handbook, Part 1

Posted on January 18, 2017 by dick1stark

By Dick Stark Last November, the DevOps Handbook, was released with much fanfare and excitement. Authored by Gene Kim, et.al., the book is about “how to create world class agility, reliability, and security in technology organizations.” Since this is what … Continue reading →

Posted in Atlassian, Business Management, DevOps, Digital Engerprise Management (DEM, RightStar, Uncategorized | Tagged , , , | Leave a comment

Every Customer a Reference

Posted on December 29, 2016 by dick1stark

By Dick Stark “The function of a business is to get and keep customers.” –Dr. Ted Levitt, Harvard Business School Thanks to social media and on-line business/retail evaluation and ratings sites, companies now compete on a completely different level than … Continue reading →

Posted in BMC, Digital Engerprise Management (DEM, RightStar, Uncategorized | Tagged , , , | Leave a comment

10 Ways to Get More from BMC Remedyforce

Posted on November 21, 2016 by dick1stark

By Dick Stark Last  Wednesday, RightStar hosted a Webinar, “10 Ways to Get More from BMC Remedyforce.” RightStar’s Remedyforce business, business is going strong and other new orders are on the way, with several similar orders forecasted to book by … Continue reading →

Posted in BMC, RemedyForce, RightStar, Uncategorized | Tagged , , | Leave a comment

The DevOps Handbook

Posted on November 8, 2016 by dick1stark

  By Dick Stark Remember the Phoenix Project? Well, good news, The DevOps Handbook is just out, a book by Gene Kim, Jez Humble, Patrick Debois, and John Willis. (Gene Kim was the lead author of the Phoenix Project.) Like … Continue reading →

Posted in Atlassian, DevOps, Uncategorized | Tagged , | Leave a comment

Digital Enterprise Management: Government in a Web-Driven World

Posted on October 24, 2016 by dick1stark

By Dick Stark On Thursday, October 20, RightStar and BMC sponsored a Breakfast briefing at the Willard: “Digital Enterprise Management: Government in a Web-Driven World.” The seminar featured a panel discussion of several government IT executives. Topics consisted of federal … Continue reading →

Posted in Digital Engerprise Management (DEM, RightStar, Technology Trends, Uncategorized | Tagged , , , | Leave a comment

Getting Dev and OPs Under One Roof with JSD

Posted on October 18, 2016 by dick1stark

By Dick Stark RightStar won the Atlassian “Rookie Partner of the Year Award,” on Monday, October 10, at the Atlassian Summit in San Jose, CA. Although most of our services involve Atlassian’s more traditional DevOps toolsets including JIRA Software, Confluence, … Continue reading →

Posted in Atlassian, DevOps, Digital Engerprise Management (DEM, RightStar, Uncategorized | Tagged , , , , | Leave a comment

Pledge 1%

Posted on September 26, 2016 by dick1stark

Do all the good you can At all the times you can By all the means you can To all the people you can In all the ways you can As long as ever you can In all the places … Continue reading →

Posted in Atlassian, Uncategorized | Tagged , | Leave a comment

BMC, Coming on Strong

Posted on September 21, 2016 by dick1stark

By Dick Stark On August 24, 2016, Gartner released its Magic Quadrant for IT Service Support Management Tools. In this report, Remedy has remained in IT’s holiest of holy places, the upper right corner. However, the top spot still belongs … Continue reading →

Posted in BMC, Digital Engerprise Management (DEM, Remedy, RightStar, Uncategorized | Tagged , , , , , | Leave a comment

Report from Engage 2016

Posted on September 12, 2016 by dick1stark

By Dick Stark BMC’s annual user group conference, Engage, wound down last Friday in Las Vegas. Attendance was up this year by 10% with more than 2000 customers, partners, and BMC employees in attendance. RightStar had good booth traffic, and … Continue reading →

Posted in DevOps, Digital Engerprise Management (DEM, ITSM, Remedy, RightStar, Uncategorized | Tagged , , , , , , | Leave a comment