Tag Archives: ITSM University

BMC, Coming on Strong

By Dick Stark On August 24, 2016, Gartner released its Magic Quadrant for IT Service Support Management Tools. In this report, Remedy has remained in IT’s holiest of holy places, the upper right corner. However, the top spot still belongs … Continue reading

Posted in BMC, Digital Engerprise Management (DEM, Remedy, RightStar, Uncategorized | Tagged , , , , , | Leave a comment

BMC, Still the Market Leader

By Dick Stark In case you haven’t seen the August 25, 2014, Gartner Magic Quadrant for IT Service Support Management Tools, report, Remedy has remained in IT’s holiest of holy places, the upper right corner.  However, the top spot now … Continue reading

Posted in BMC, FootPrints, Remedy, ServiceNow | Tagged , , , , , , , , | Leave a comment