Category Archives: RightStar

RightStar related posts.

Report from BMC Exchange Federal

By Dick Stark BMC’s annual Federal user group conference, Exchange, was held this past Tuesday at the Ronald Reagan Center in Washington, DC.  This was the first of seven global events across three continents. Attendance was good with approximately 400 … Continue reading

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Report from the Atlassian Government Symposium

By Dick Stark Last Wednesday, RightStar exhibited at the Atlassian Government Symposium, held at the Westin City Center in Washington, DC. This is one of a series of worldwide stops to promote Atlassian products, services and customer networking. Atlassian had … Continue reading

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Report from Atlassian Summit 2019

By Dick Stark Atlassian’s annual user conference, Summit 2019, was held a week in Las Vegas. Atlassian had a record-breaking turnout with more than 5000 customers and partners attending. Here is a short summary. Partner Day is held the day … Continue reading

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New ScanStar is On a Roll

By Dick Stark Last week we received an order from a state agency for Jira Core, Jira Service Desk, Confluence, Insight, implementation services and ScanStar. It was the culmination of a sales process that included a RightStar advisory assessment to … Continue reading

Posted in Atlassian, BMC, Business Management, FootPrints, Remedy, RemedyForce, RightStar, ScanStar, Uncategorized | Tagged , , , , , , , , | Leave a comment

Does an ITIL Process Assessment Matter?

By Dick Stark This week, RightStar finished up an ITIL process Assessment for a RightStar customer. To win this business, we beat two formidable ITSM consultancies in the ITIL space. Of course, this customer, like a lot of our customers, … Continue reading

Posted in Business Management, Digital Engerprise Management (DEM, ITIL, ITSM, RightStar, ServiceNow, Technology Trends, Uncategorized | Tagged , , , , , , | Leave a comment

Report from SMAC 2018

By Dick Stark Last week, RightStar attended and helped sponsor, the Service Management and Automation Conference (SMAC) in Las Vegas. (When BMC moved from its Engage annual user group conference, to regional Exchange one-day conferences, this created an opportunity for … Continue reading

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The New ScanStar is Here!

By Dick Stark Last week we visited a local DOD customer where we were wrapping up a FootPrints/Client Management implementation. The customer asked about ScanStar and before we left asked for a quote. We didn’t even have to sell! Here’s … Continue reading

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