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Category Archives: Digital Engerprise Management (DEM
Agile Change Management
By Dick Stark Last Week, RightStar emailed its customer base a Forrester Report, “Change Management: Let’s Get Back to Basics,” by Forrester Analyst Charles Betz. Given the focus on Agile and Continuous Deployment, Change is not the Change Management of … Continue reading
Report from BMC Exchange NY
By Dick Stark BMC’s New York Exchange, was held last Thursday near Times Center in New York City. Turnout was excellent with more than 400 customers, partners, and BMC employees. The attendance was up and the mood more upbeat as … Continue reading
Report from the Tampa BMC Helix Remedyforce User Group Meeting
By Dick Stark Last Thursday I attended the BMC Helix Remedyforce (Rf) User Group Meeting held at the BMC Tampa office. This is one a series of Rf user groups that BMC is hosting (the previous meeting was held in … Continue reading
Report from BMC Helix Immersion Days
By Dick Stark Last week, I attended (and RightStar helped sponsor), the BMC Helix Immersion Days Conference in Santa Clara, California, near BMC’s Helix Office. BMC is now back in the annual BMC user conference business. The result was more … Continue reading
The 2019 Gartner Magic Quadrant for ITSM
By Dick Stark Earlier this month, Gartner released its annual Gartner Magic Quadrant for IT Service Management Tools 2019 and its companion piece, Critical Capabilities. In the Magic Quadrant, BMC Remedy (now Helix) has remained in IT’s holiest of holy … Continue reading
June 11 Helix User Group Meeting
By Dick Stark On June 11, RightStar and BMC sponsored a Helix user group meeting in Washington DC. Traditionally, this is an annual event that RightStar manages going back to 2006 when RightStar launched the first annual Potomac cruise onboard … Continue reading
Increasing Atlassian’s Value Through Training
By Dick Stark and Jenine Wech As a DevOps consultancy and an Atlassian Solution Provider, a critical RightStar objective is to create and maintain sustainable Agile/Atlassian practices for our customers. In some form, most of our larger customers are in … Continue reading
Posted in DevOps, Digital Engerprise Management (DEM, RightStar, Uncategorized
Tagged Agile Coaching, Atlassian, Atlassian training, JIRA
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MarsLander Simulation Training
By Dick Stark About a week ago, RightStar hosted a MarsLander session attended by customers and prospects. Based upon ITIL 4, this role base simulation is highly realistic and leverages game dynamics to provide a vision of successful ITIL 4/DevOps … Continue reading
Report from BMC Exchange Federal
By Dick Stark BMC’s annual Federal user group conference, Exchange, was held this past Tuesday at the Ronald Reagan Center in Washington, DC. This was the first of seven global events across three continents. Attendance was good with approximately 400 … Continue reading
Report from Atlassian Summit 2019
By Dick Stark Atlassian’s annual user conference, Summit 2019, was held a week in Las Vegas. Atlassian had a record-breaking turnout with more than 5000 customers and partners attending. Here is a short summary. Partner Day is held the day … Continue reading
Dick Stark's Blog 