Category Archives: RightStar

RightStar related posts.

Federal Data Center Modernization

Posted on March 12, 2018 by dick1stark

By Dick Stark Last week I talked to a large DOD customer where we have just started year two of our data center infrastructure management (DCIM) Nlyte contract. I’m happy to report we are making excellent progress and should soon … Continue reading →

Posted in Business Management, DevOps, RightStar, Uncategorized | Tagged BMC Discovery, Data Center Infrastructure Management, DCIM, DCOI, Federal Data Center Optmization Initiative, Federal DCOI, IT Modernization, Nlyte, Remedy | Leave a comment

Pink 18: How to Remain Relevant

Posted on February 27, 2018 by dick1stark

By Dick Stark The 22nd annual Pink Elephant Conference, held last week, February 18 to21 in Orlando, has traditionally been IT’s annual tribute and awards ceremony to all things ITIL. That’s changing, as there is a new Sheriff in town, … Continue reading →

Posted in Atlassian, Business Management, DevOps, Digital Engerprise Management (DEM, RightStar, Uncategorized | Tagged biomodal IT, DevOps, Integrated Service Management, ITIL, Jeremy Gutsche, Pink 18, Pink Elephant | Leave a comment

Would You Rather Play a Game or Listen to a DevOps Lecture?

Posted on February 20, 2018 by dick1stark

By Dick Stark What would you rather do, listen to a lecture on DevOps or play a game? The answer was obvious last week at RightStar’s half day DevOps simulation / gaming session in Washington, DC to a sold-out crowd … Continue reading →

Posted in Atlassian, DevOps, Digital Engerprise Management (DEM, RightStar, Technology Trends, Uncategorized | Tagged Agile, DevOps, DevOps Advisory Services, DevOps Simulation Training, problem management, The DevOps Handbook, The Phoenix Project, training | Leave a comment

Remedy, Discovery, BCM, and ScanStar: A Winning Combination

Posted on January 29, 2018 by dick1stark

By Dick Stark Earlier this month, we submitted a proposal in response to a hardware/software asset management RFP. Of course, with a large opportunity like this, anything is possible, but I feel that we worked hard to deliver an excellent … Continue reading →

Posted in BMC, Digital Engerprise Management (DEM, RightStar, ScanStar, Uncategorized | Tagged asset management, Atrium CMDB, BCM, BMC Discovery, Remedy, ScanStar, ScanStar Barcode Scanning, Software Asset Management | Leave a comment

Always Be Leading

Posted on January 10, 2018 by dick1stark

By Dick Stark On January 19, RightStar will officially kick off 2018 with an All-Hands Webinar. RightStar’s tagline for 2018? Always Be Leading. We will discuss leading from the inside and how everyone can help drive RightStar’s next stage growth. … Continue reading →

Posted in Business Management, RightStar, Uncategorized | Tagged A Seat at the Table, Grit, leadership, The DevOps Handbook, The Phoenix Project | Leave a comment

This Year’s High-Tech Prayer Breakfast

Posted on December 11, 2017 by dick1stark

By Dick Stark RightStar bought a full table at the High-Tech Prayer Breakfast held this past Wednesday at the Ritz Carlton in Tysons Corner. This is an amazing annual event with more than 800 attendees. The speakers this year were … Continue reading →

Posted in RightStar, Uncategorized | Tagged HTPB, Ken Harvey, Pat Gelsinger, Prayer Breakfast; High-Tech Prayer Breakfast | Leave a comment

IF IT is the Business, then Remedy Innovation Suite is the Tool

Posted on November 13, 2017 by dick1stark

By Dick Stark Last week, RightStar attended and helped sponsor, the Service Management and Automation conference in Las Vegas. (When BMC moved from its Engage annual user group conference, to regional Exchange one-day conferences, this created an opportunity for a … Continue reading →

Posted in BMC, Business Management, DevOps, Digital Engerprise Management (DEM, RightStar, Uncategorized | Tagged Innovation Suite, Remedy 9 Innovation Suite, ServiceNow, Smart IT, Zero Downtime Upgrades | Leave a comment

Remedy User Group Report

Posted on September 28, 2017 by dick1stark

By Dick Stark Last week RightStar held its fifth annual Remedy User Group Meeting at the GSA Regional Office Building in Washington, DC. BMC discussed new Remedy features like Smart IT as well as the Remedy Roadmap. It was a … Continue reading →

Posted in BMC, Digital Engerprise Management (DEM, Remedy, RightStar, Uncategorized | Tagged Cognitive Service Management, MyIT, Remedy 9, Remedy User Group, Smart IT, Smart Reporting | Leave a comment

What is the Future of Your Service Desk?

Posted on August 29, 2017 by dick1stark

By Dick Stark Last week RightStar was asked to answer a question for an RFI, “Please describe your views on industry trends and developments that you are expecting to take place in the next 12 to 18 months.” My answer … Continue reading →

Posted in BMC, Digital Engerprise Management (DEM, RightStar, ServiceNow, Uncategorized | Tagged 2017 Hype Chart, AI, BMC, BMC Digital Workplace, Digital Enterprise Management, Digital Transformation, knowledge management, MyIT, Next IT, Qlue, ServiceNow, Smart IT | Leave a comment

Report from BMC Exchange Federal

Posted on June 20, 2017 by dick1stark

BMC’s annual Federal user group conference, Exchange, was held this on June 7 at the Marriott Wardman Park in Washington, DC. Attendance was up this year with more than 400 customers, partners, and BMC employees in attendance RightStar and BMC … Continue reading →

Posted in BMC, Digital Engerprise Management (DEM, ITSM, RightStar, Uncategorized | Tagged BMC Digital Workplace, BMC Exchange 17, BMC Federal Exchange, BMC MyIT Service Broker | Leave a comment