Tag Archives: Cognitive Service Management

Is Your Service Desk Ready for AI?

By Dick Stark I just finished a new non-fiction best seller, Life 3.0, Being Human in the Age of Artifical Intelligence by Mark Tegmark, an MIT professor and expert in this space. It is an excellent, comprehesive book that covers, … Continue reading

Posted in Digital Engerprise Management (DEM, Remedy, ServiceNow, Technology Trends, Uncategorized | Tagged , , , , , , , , | Leave a comment

Remedy User Group Report

By Dick Stark Last week RightStar held its fifth annual Remedy User Group Meeting at the GSA Regional Office Building in Washington, DC. BMC discussed new Remedy features like Smart IT as well as the Remedy Roadmap. It was a … Continue reading

Posted in BMC, Digital Engerprise Management (DEM, Remedy, RightStar, Uncategorized | Tagged , , , , , | Leave a comment