Tag Archives: Digital Enterprise Management

What is the Future of Your Service Desk?

By Dick Stark Last week RightStar was asked to answer a question for an RFI, “Please describe your views on industry trends and developments that you are expecting to take place in the next 12 to 18 months.” My answer … Continue reading

Posted in BMC, Digital Engerprise Management (DEM, RightStar, ServiceNow, Uncategorized | Tagged , , , , , , , , , , , | Leave a comment

The “L” Word

By Dick Stark Every chance it gets, ServiceNow (SNOW) reminds BMC, HP, and CA customers, that they have legacy products from legacy IT firms, and that soon Remedy, or fill in the blank, will die an ugly death just like … Continue reading

Posted in BMC, Business Management, Digital Engerprise Management (DEM, RightStar, ServiceNow | Tagged , , , , , , , , | Leave a comment