Category Archives: RightStar

RightStar related posts.

IT Modernization with BMC’s MyIT

By Dick Stark “People won’t hate government if it works and if it serves them well. Digitalization starts us down that path.” —Tony Scott, Former Federal Government CIO A week ago, RightStar went live with BMC’s MyIT Service Broker at … Continue reading

Posted in BMC, Digital Engerprise Management (DEM, Remedy, RightStar, Technology Trends, Uncategorized | Tagged , , , , , , , | Leave a comment

Winning with BMC Discovery

By Dick Stark BMC Discovery, formerly ADDM, continues to be one of BMC’s hottest software products. And for RightStar things are starting to heat up. We just received an order for new Discovery services which we will begin next week. … Continue reading

Posted in Digital Engerprise Management (DEM, FootPrints, Remedy, RightStar, Technology Trends, Uncategorized | Tagged , , , , , , | Leave a comment

What’s New in Remedy 9.1

By Dick Stark In last week’s Weekly Star, I discussed BMC’s Innovation Suite, which is now available for partners and developers. Well, this week, RightStar held a What’s new in Remedy version 9.1, webinar led by Peter Adams, BMC Director … Continue reading

Posted in BMC, Digital Engerprise Management (DEM, Remedy, RightStar, Uncategorized | Tagged , , , , , | Leave a comment

BMC’s Innovation Suite

By Dick Stark BMC held a webinar this past Wednesday to provide an update on its new Innovation Suite, which is now available for partners and developers. Innovation Suite allows partners to create modern applications and publish them in the … Continue reading

Posted in BMC, Digital Engerprise Management (DEM, RightStar, Uncategorized | Tagged , , , | Leave a comment

Atlassian at Pink17: The New Shape of IT

By Dick Stark The 21st annual Pink Elephant Conference, held February 19 to23 in Las Vegas, is IT’s annual tribute and awards ceremony to all things ITIL. It’s fun and entertaining–words, not often found in the same sentence as ITIL. … Continue reading

Posted in Atlassian, BMC, DevOps, Digital Engerprise Management (DEM, RightStar, Uncategorized | Tagged , , , | Leave a comment

BMC DSM 2017 Update

By Dick Stark BMC recently held two webinars. The first, BMC Client Management Integration with MyIT and Smart IT, and the second, Digital Service Management (DSM) given by Nayaki Nayyar, President, DSM at BMC. Both provided an excellent update of … Continue reading

Posted in Digital Engerprise Management (DEM, FootPrints, Remedy, RemedyForce, RightStar, Uncategorized | Tagged , , | Leave a comment

The DevOps Handbook, Part 2

By Dick Stark Two weeks ago I looked at the DevOps Handbook, Part 1, which discusses the three main principles that form the foundation for DevOps organizations. Part 2 is all about how to start a DevOps movement within an … Continue reading

Posted in DevOps, Digital Engerprise Management (DEM, RightStar, Uncategorized | Tagged , , , , , , , | Leave a comment

The DevOps Handbook, Part 1

By Dick Stark Last November, the DevOps Handbook, was released with much fanfare and excitement. Authored by Gene Kim, et.al., the book is about “how to create world class agility, reliability, and security in technology organizations.” Since this is what … Continue reading

Posted in Atlassian, Business Management, DevOps, Digital Engerprise Management (DEM, RightStar, Uncategorized | Tagged , , , | Leave a comment

Every Customer a Reference

By Dick Stark “The function of a business is to get and keep customers.” –Dr. Ted Levitt, Harvard Business School Thanks to social media and on-line business/retail evaluation and ratings sites, companies now compete on a completely different level than … Continue reading

Posted in BMC, Digital Engerprise Management (DEM, RightStar, Uncategorized | Tagged , , , | Leave a comment

10 Ways to Get More from BMC Remedyforce

By Dick Stark Last  Wednesday, RightStar hosted a Webinar, “10 Ways to Get More from BMC Remedyforce.” RightStar’s Remedyforce business, business is going strong and other new orders are on the way, with several similar orders forecasted to book by … Continue reading

Posted in BMC, RemedyForce, RightStar, Uncategorized | Tagged , , | Leave a comment