Tag Archives: ADDM

Winning with BMC Discovery

Posted on May 15, 2017 by dick1stark

By Dick Stark BMC Discovery, formerly ADDM, continues to be one of BMC’s hottest software products. And for RightStar things are starting to heat up. We just received an order for new Discovery services which we will begin next week. … Continue reading →

Posted in Digital Engerprise Management (DEM, FootPrints, Remedy, RightStar, Technology Trends, Uncategorized | Tagged , , , , , , | Leave a comment

BMC Discovery 11 and the New Federal DCOI

Posted on August 8, 2016 by dick1stark

By Dick Stark On Wednesday, RightStar presented a live webcast, “BMC Discovery 11 and the New Federal DCOI.” BMC, discussed some of the new features in Discovery 11 (formerly ADDM), and how to use Discovery to comply with the new … Continue reading →

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Closed-Loop Change Management

Posted on October 9, 2015 by dick1stark

A much discussed topic at BMC Engage 2015 last month was Change Management, especially around automation and closure/change acceptance, also known as “closed-loop.” No surprise. Change Management is the most widely implemented process behind Incident Management, and BMC does closed … Continue reading →

Posted in BMC, ITIL, Remedy, RightStar | Tagged , , , , , , , , , | Leave a comment

Baking SAM into Your ITSM Strategy

Posted on May 11, 2015 by dick1stark

By Dick Stark Last Wednesday, I hosted an Aspera webinar, “Baking SAM into Your ITSM Strategy.” Software License Management is a hot topic and Aspera offers purpose-built, advanced license optimization tools that go beyond traditional asset management functions.  Can you … Continue reading →

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Increasing Customer Value with ADDM v10.1

Posted on January 31, 2015 by dick1stark

By Dick Stark On Wednesday, RightStar and BMC presented an excellent webinar, “ADDM: What’s New v 10.1, How to Tame Your Discovery Data and Increase Your Value to the Business.”  ADDM v10.1 was released late last year with several significant … Continue reading →

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Dial 3-1-1

Posted on October 6, 2014 by dick1stark

By Dick Stark Several weeks ago I attended a Technology Day seminar that RightStar co-sponsored with BMC, focused on BMC FootPrints Service Core, Asset Core, and ADDM. Hosted by the Orlando Utilities Commission, it attracted more than 30 FootPrints customers … Continue reading →

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Critical Capabilities for the CMDB

Posted on September 8, 2014 by dick1stark

By Dick Stark On June 16, Gartner released a report, “Critical Capabilities for the Configuration Management Database,” evaluating ten ITSM CMDB products. BMC’s Atrium CMDB, along with FootPrints and Remedyforce were included as well as products from HP, CA, ServiceNow, … Continue reading →

Posted in BMC, FootPrints, Remedy, RemedyForce | Tagged , , , , , , , , , | Leave a comment

BMC FootPrints Asset Core vs. ADDM

Posted on March 31, 2013 by dick1stark

By Dick Stark On Wednesday, RightStar presented a webinar, “Take a Walk Through FootPrints Asset Management.” Not to be confused with the prior week’s topic, BMC’s Application and Dependency Mapping (ADDM).  When should we sell one over the other?  Or … Continue reading →

Posted in BMC, FootPrints, ITSM, Remedy, RemedyForce, Technology Trends | Tagged , , , , , , , , | 3 Comments

Remedy and ADDM: Unbeatable Combination

Posted on March 23, 2013 by dick1stark

By Dick Stark On Wednesday, RightStar presented a webinar, “Discovery & Relationship Mapping with BMC ADDM.” ADDM is starting to heat up with more and more customers, not just implementing Remedy, but ADDM, due to the combined value that both … Continue reading →

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