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Category Archives: DevOps
Agile Project Management at RightStar
By Dick Stark I’m mostly finished with Mark Schwartz’s just published book, “A Seat at the Table,” and like the 2016 book, the DevOps Handbook, I’ll dedicate several blog posts to this excellent book. “A Seat at the Table,” is … Continue reading
Posted in Atlassian, DevOps, Uncategorized
Tagged A Seat at the Table, Agile Project Delivery, Atlassian, bamboo, bitbucket, DevOps, JIRA, Mark Schwartz
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IF IT is the Business, then Remedy Innovation Suite is the Tool
By Dick Stark Last week, RightStar attended and helped sponsor, the Service Management and Automation conference in Las Vegas. (When BMC moved from its Engage annual user group conference, to regional Exchange one-day conferences, this created an opportunity for a … Continue reading
How to Run IT Support the DevOps Way
By Dick Stark Last Wednesday, RightStar led a Webinar, “How to Run IT Support the DevOps Way.” We discussed how adding DevOps principles to IT support processes dramatically improves service quality, team morale, problem solving, and business productivity. We ended … Continue reading
Posted in Atlassian, DevOps, Remedy, Uncategorized
Tagged change management, DevOps, Is ITIL Relevant?, ITIL, JIRA
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Atlassian Summit Summary
By Dick Stark Atlassian held its annual world wide conference last week in San Jose with RightStar there in full force. It was a very good show with more than 3000 attendees. We also received a large number of new … Continue reading
Posted in Atlassian, DevOps, Uncategorized
Tagged Atlassian, Atlassian Summit, JIRA, shipIt, Stride, Trello
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How to Improve Your Golf Game, or Anything Else Using DevOps Principles
By Dick Stark Recently RightStar presented a webinar, “How to Improve Your ITSM Processes in a DevOps World.” According to our presentor, and with apologies to Mark Twain, the reports of ITIL’s death are greatly exaggerated. ITIL is NOT dead … Continue reading
Posted in DevOps, Digital Engerprise Management (DEM, ITIL, Technology Trends, Uncategorized
Tagged Agile Development, Agile IT, DevOps, DSM, ITIL, ITSM, ITSM Processes
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Atlassian at Pink17: The New Shape of IT
By Dick Stark The 21st annual Pink Elephant Conference, held February 19 to23 in Las Vegas, is IT’s annual tribute and awards ceremony to all things ITIL. It’s fun and entertaining–words, not often found in the same sentence as ITIL. … Continue reading
Posted in Atlassian, BMC, DevOps, Digital Engerprise Management (DEM, RightStar, Uncategorized
Tagged Atlassian, DevOps, MyIT Service Broker, pink 17
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The DevOps Handbook, Part 2
By Dick Stark Two weeks ago I looked at the DevOps Handbook, Part 1, which discusses the three main principles that form the foundation for DevOps organizations. Part 2 is all about how to start a DevOps movement within an … Continue reading
The DevOps Handbook, Part 1
By Dick Stark Last November, the DevOps Handbook, was released with much fanfare and excitement. Authored by Gene Kim, et.al., the book is about “how to create world class agility, reliability, and security in technology organizations.” Since this is what … Continue reading
The DevOps Handbook
By Dick Stark Remember the Phoenix Project? Well, good news, The DevOps Handbook is just out, a book by Gene Kim, Jez Humble, Patrick Debois, and John Willis. (Gene Kim was the lead author of the Phoenix Project.) Like … Continue reading
Posted in Atlassian, DevOps, Uncategorized
Tagged The DevOps Handbook, The Phoenix Project
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Getting Dev and OPs Under One Roof with JSD
By Dick Stark RightStar won the Atlassian “Rookie Partner of the Year Award,” on Monday, October 10, at the Atlassian Summit in San Jose, CA. Although most of our services involve Atlassian’s more traditional DevOps toolsets including JIRA Software, Confluence, … Continue reading
Posted in Atlassian, DevOps, Digital Engerprise Management (DEM, RightStar, Uncategorized
Tagged Agile, DevOps, JIRA, JIRA Service Desk, JSD
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Dick Stark's Blog 