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Category Archives: RemedyForce
Why I’m Bullish on Remedyforce
By Dick Stark On Tuesday, BMC held a webinar for its sales team and partners to announce that BMC had created a new division, headed by Matt Dircks, to focus solely on Remedyforce. This is good news for RightStar as … Continue reading
Posted in BMC, RemedyForce, Technology Trends
Tagged BMC, force.com, Remedyforce, ScanStar, service desk
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The Demise of Legacy Software Companies
By Dick Stark Thanks to the boom in SaaS computing, Venture Capitalist Jim Goetz of Sequoia recently discussed the coming demise of legacy software companies. “The business model, thanks to Salesforce’s Marc Benioff, is now a weapon for all of … Continue reading
Posted in BMC, Remedy, RemedyForce
Tagged BMC, Remedy, Remedy v8, Remedyforce, ServiceNow
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BSM’s Value Proposition
By Dick Stark RightStar’s mission is to be our client’s expert advisor in the Business Service Management (BSM) space. Additionally, it’s to return value back to our clients in terms of the investment they make in BSM products and services. … Continue reading
Posted in BMC, Business Management, RemedyForce
Tagged BladeLogic, BMC, End-User Experience Management, EUEM, Remedyforce, ROI, Value Proposition, virtualization
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BMC’s ITSM Launch Event
By Dick Stark Are you ready for a revolution? This is an opportunity for solutions that will revitalize the ITSM space, help IT be more relevant, and get people excited again about what’s possible. So proclaimed Paul Avenant, President of … Continue reading
Posted in BMC, Business Management, ITSM, Remedy, RemedyForce
Tagged BMC, BSM, FootPrints, help desk, Remedy, Remedyforce, Service Request Management
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Simplicity and Service Management
By Dick Stark “Simplicity is the ultimate sophistication.” -Leonardo Da Vinci Several weeks ago, CIO Magazine’s cover story, In Search of Simplicity, detailed how complex IT has become. Between private and public clouds, mobility, BYOD, social media, Big Data, security, … Continue reading
Posted in BMC, FootPrints, ITSM, Remedy, RemedyForce
Tagged application consolidation, BMC, FootPrints, ITSM, Remedy, Remedyforce, Service Request Management, virtualization
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Dick Stark's Blog 