Tag Archives: SRM

How FootPrints Does SRM and SLM

The call to action is ensure that our customers and in particular, our FootPrints customers take advantage of the power of the tool. That is, “get the Ferrari out of the garage.” Continue reading

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Service Catalog: the Cornerstone of IT

By Dick Stark On Wednesday more than 100 people attended RightStar’s “What’s New in BMC Remedy ITSM 8.0,” webinar led by Solutions Consultant, Roger East.  Just like the BMC service request module is now the cornerstone of Remedy 8.0, so … Continue reading

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