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Tag Archives: SaaS ITSM
Remedyforce: Driving Greater Cost Efficiency
By Dick Stark I’ve been in the ITSM business since co-founding Evergreen Systems in 1997. Back then, Evergreen sold and supported a mid-market toolset, DP Umbrella, which eventually begat McAfee Help Desk which begat Magic, which finally became BMC Service … Continue reading
Posted in ITSM, RemedyForce, Technology Trends
Tagged BMC, Cherwell, Easy Vista, ITSM, ITSM Toolset, Remedy, Remedyforce, RightStar, SaaS ITSM, ServiceNow
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Remedy vs. Remedy-onDemand
By Dick Stark I excerpted the following from a government proposal we submitted that required a comparison between Remedy and Remedy OnDemand. The answer might surprise you… To excel at BSM, Big Government Agency (BGA) must rely heavily on out-of-the-box … Continue reading
Posted in BMC, ITSM, Remedy
Tagged BMC, BSM, ITSM, Remedy, Remedy-onDemand, SaaS ITSM
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Dick Stark's Blog 