Tag Archives: Cherwell

Remedyforce: Driving Greater Cost Efficiency

Posted on June 3, 2014 by dick1stark

By Dick Stark I’ve been in the ITSM business since co-founding Evergreen Systems in 1997.  Back then, Evergreen sold and supported a mid-market toolset, DP Umbrella, which eventually begat McAfee Help Desk which begat Magic, which finally became BMC Service … Continue reading →

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IT Service Management in the Cloud

Posted on July 1, 2013 by dick1stark

By Dick Stark Last Thursday, I attended a panel discussion sponsored by the National Capital Area itSMF user group.  The topic: IT Service Management in the Cloud. Paul Alberti, from FEMA’s Office of the CIO, led  the discussion with representatives … Continue reading →

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