Category Archives: ServiceNow

ServiceNow’s Knowledge 15 Event

Posted on April 26, 2015 by dick1stark

By Dick Stark This past week, ServiceNow held its annual Knowledge event, attracting more than 9000 attendees.  I tuned in to the live webcast, which was keynoted by ServiceNow CEO and President, Frank Slootman. What’s the next big thing?  The … Continue reading →

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BMC, Still the Market Leader

Posted on November 16, 2014 by dick1stark

By Dick Stark In case you haven’t seen the August 25, 2014, Gartner Magic Quadrant for IT Service Support Management Tools, report, Remedy has remained in IT’s holiest of holy places, the upper right corner.  However, the top spot now … Continue reading →

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How to Decide Between BMC and ServiceNow

Posted on August 17, 2014 by dick1stark

By Dick Stark On July 7, Gartner released a report entitled, “How to Decide Between BMC and ServiceNow for ITSM and Beyond.” The report reviewed current offerings from both as they apply to IT Service Support Management (ITSSM) and IT … Continue reading →

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ServiceNow’s Entry into the ITOM Space

Posted on July 15, 2014 by dick1stark

By Dick Stark ServiceNow (SNOW) was in the news again last week for its proposed acquisition of IT Service Dependency Mapping vendor Neebula Systems for $100 million cash. Neebula gives SNOW an ADDM like product offering with its Service Dependency … Continue reading →

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