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Tag Archives: ServiceNow
IT Service Management in the Cloud
By Dick Stark Last Thursday, I attended a panel discussion sponsored by the National Capital Area itSMF user group. The topic: IT Service Management in the Cloud. Paul Alberti, from FEMA’s Office of the CIO, led the discussion with representatives … Continue reading
Posted in BMC, ITSM, Technology Trends
Tagged BMC, Cherwell, FootPrints, ITSM, Remedy, Remedyforce, ServiceNow
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The Demise of Legacy Software Companies
By Dick Stark Thanks to the boom in SaaS computing, Venture Capitalist Jim Goetz of Sequoia recently discussed the coming demise of legacy software companies. “The business model, thanks to Salesforce’s Marc Benioff, is now a weapon for all of … Continue reading
Posted in BMC, Remedy, RemedyForce
Tagged BMC, Remedy, Remedy v8, Remedyforce, ServiceNow
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