Category Archives: RightStar

RightStar related posts.

Born to run

Posted on April 9, 2011 by dick1stark

“We run when we’re scared, we run when we’re ecstatic, we run away from our problems and run around for a good time.” – Christopher McDougall, Born to Run Yes, I believe we are born to run, and in case … Continue reading →

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Making Self-Service mission-critical

Posted on March 26, 2011 by dick1stark

This month, 80 people attended RightStar’s MagicPortal live webinar. This is an astounding turnout for a topic that’s been around for some time, namely IT self-service, and doesn’t usually garner much excitement. What’s happening is that IT organizations are realizing … Continue reading →

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Taking the Madness out of March

Posted on March 20, 2011 by dick1stark

Since I grew up in Spokane, Washington, my favorite pastime in March is watching the Gonzaga University basketball team advance in the NCAA tournament. Over the last decade or so, Gonzaga has earned a reputation as a small school that … Continue reading →

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Achieving Rapid Results at RightStar

Posted on March 12, 2011 by dick1stark

In response to the cry for a simplified and speedier implementation process, BMC Software rolled out its Rapid Results implementation methodology several years ago. The premise was simple: by implementing all modules at once versus installing each independently, it was … Continue reading →

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What makes RightStar better?

Posted on March 5, 2011 by dick1stark

I have often described RightStar as an IT Consultancy and BMC Solutions Provider focused exclusively in the Business Service Management space. The question is, however, what sets RightStar apart from other ITSM Service and Solutions Providers? At a recent Management … Continue reading →

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Seeing bright spots

Posted on February 27, 2011 by dick1stark

During a recent all-hands meeting here at RightStar, I encouraged the staff to view change not as an instigator of problems but as a creator of opportunity. It’s human nature to find comfort in the familiar but unless you’re willing … Continue reading →

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Do The Right Thing

Posted on January 29, 2011 by dick1stark

Recently, I received a phone call from a Remedy developer who works for a large systems integrator. He had been on a project that RightStar was involved with and, although we had finished with the job, we were working on … Continue reading →

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A Day In The Life Of A President

Posted on January 23, 2011 by dick1stark

A day in the life of this president, to be more precise, was a busy one on Tuesday. I spent the day on the road, traveling through Virginia and visiting customer sites to see what RightStar is accomplishing in the … Continue reading →

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American Freak Show

Posted on January 16, 2011 by dick1stark

At the BMC Public Sector Forum in Washington, D.C. on Thursday, I introduced the afternoon keynote speaker, Willie Geist. Willie is the host of “Way Too Early with Willie Geist” on MSNBC and the co-host of “Morning Joe with Joe … Continue reading →

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Make a Commitment in 2011

Posted on January 9, 2011 by dick1stark

“When you truly commit in your life you start receiving more than you imagine.” – Jeff Bridges If you haven’t seen the recently released movie “True Grit,” it’s well worth watching. Jeff Bridges plays tough U.S. Marshal Rooster Cogburn in … Continue reading →

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